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Company Description
Company Description
Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.
We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.
The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI, Enterprise Applications, Workplace Services and Cyber Security & Networking.
Values: Open, Bold, Trusted
Trusted Partners:
- Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner
- HPE: Platinum Partner – FY23 UK&I Solution Provider of the Year
- Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio
- Fortinet: Elite VIP Program – one of only 2 in the UK
- AWS: Advanced Solution & Managed Service Provider Program
Job Description
Working closely with Telefónica Tech’s UK&I leadership team to collect, analyse and report management data to support decisions on day-to-day operations, strategic planning and specific business performance issues. The role requires a strong and collaborative individual who is detail oriented, capable of doing analysis across multiple data platforms, translating these insights into actionable recommendations.
Responsibilities
Reporting and Analytics:
- Work with internal teams to identify and gather information needed to support business objectives and goals;
- Gather and present data to improve management reporting and support senior leadership team decisions;
- Use data to recommend and facilitate business optimisation programmes;
- Identify process gaps through the analysis of data;
- Assist with data management and clean-up when necessary.
Operational Support:
- Provide operational support by improving the operational systems, processes and policies in support of the business goals, specifically support better management reporting, information flow and management and organisational planning;
- Coordinate planning, prepare necessary materials and liaise with internal teams to deliver flawless execution of projects or initiatives;
- Identify gaps in current operational model and collaborate with internal teams to plan and implement solutions;
- Investigate and recommend best practices to ensure consistency across team procedures;
- Efficiently and accurately complete operations and administrative duties;
- Complete research requests on new and existing initiatives.
Skills
- Strong planning and multi-tasking skills to prioritise numerous projects and ensure data is delivered in an understandable manner to the end user;
- Exceptional analytical skills with ability to develop insights and draw conclusions beyond what is readily apparent;
- Excellent oral and written communication to translate business needs and requirements in a clear, concise, and effective manner;
- Ability to effectively interact with business partners at varying levels;
- Strong interest in leveraging technology, tools, and process improvements to develop innovative solutions and drive continuous improvement;
- Proven ability to meet established timelines;
- Ability to identify gaps in operations;
- Personable, adaptable and flexible with the ability to work successfully in a high-energy, fast paced, rapidly changing environment;
- Ability to multi-task and manage multiple projects, processes, programs, and procedures simultaneously while working under pressure to meet deadlines, organizational goals and initiatives.
Additional Information
We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.Seniority level
Seniority level
Not Applicable
Employment type
Job function
Job function
Finance and SalesIndustries
Telecommunications
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