People Experience Partner — Onsite HR Leader (Data-Driven)

Amazon Uk Services Ltd.; Tees Valley; On-site; GBP 65,000 - 90,000; Full time

Job summary

Amazon Uk Services Ltd. is seeking an HR Business Partner to drive operational excellence and organizational health across assigned site(s).

You will partner with field leaders to translate priorities into actionable plans, leveraging data analytics and HR technology to improve the employee experience. You will support mobility across locations, foster a safe and inclusive culture, and lead initiatives aligned with Amazon's PXT strategy.

Qualifications

• Knowledge of local labor law
• Experience in HR within an international, fast-paced and customer-driven environment
• Experience in a call center, distribution center, or manufacturing environment
• Experience supporting hourly employee client group
• Experience with MS Office tools and HR Information Systems
• Bachelor's degree or equivalent
• Master's degree in Human Resources Management (preferred)

Responsibilities

• Foster two-way communication between employees and leaders through feedback mechanisms like Voice of the Associate, roundtables, and GEMBA walks
• Execute and monitor employee engagement strategies and recognition programs, including budget planning and employee appreciation activities
• Build an environment where employees feel safe and included, establishing Employee Resource Groups and ensuring equitable talent practices
• Maintain meaningful floor presence across the site(s), gathering insights and identifying early signs of disengagement
• Conduct regular site walks to assess workplace conditions and maintain facility standards in alignment with Amazon standards
• Partner with site leaders and safety teams to ensure consistent execution of safety programs
• Lead community initiatives at your site, partnering across your node and with Public Policy and Public Relations teams
• Improve site effectiveness by identifying systemic patterns, addressing root causes, and ensuring consistent, fair application of policies
• Use data analytics to identify emerging trends, predict challenges, and implement proactive solutions
• Drive adoption of HR technology solutions, AI, and self-service tools while maintaining high-touch service delivery in critical moments
• Partner with site leadership to balance operational needs with Amazon's values and people priorities
• Coach Business Leaders on effective people management practices, including performance feedback, team development, and employee relations matters
• Support change implementation by reinforcing messaging, addressing resistance, and helping leaders translate change into local routines
• Execute core PXT processes while building trust and influence through sound business acumen

Skills

Labor law knowledge

HR experience (international)

Operational environments (call center,

Hourly workforce experience

MS Office & HRIS

Education

Bachelor's degree or equivalent

Master's degree in HR Management (preferred)

Job description

Amazon Uk Services Ltd. is seeking an HR Business Partner to drive operational excellence and organizational health across assigned site(s).

You will partner with field leaders to translate priorities into actionable plans, leveraging data analytics and HR technology to improve the employee experience. You will support mobility across locations, foster a safe and inclusive culture, and lead initiatives aligned with Amazon's PXT strategy.