People Director

Capital on Tap

Greater London

Hybrid

GBP 120,000 - 180,000

Full time

14 days+

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Benefits offered by this job

Private Healthcare including dental &

Worldwide travel insurance through Vit

Access to a women's health platform

Anniversary Rewards (£250, £500, £750,

Salary Sacrifice Pension Scheme up to

28 days holiday plus bank holidays

Annual Learning and Wellbeing Budget

Enhanced Parental Leave

Cycle to Work Scheme

Season Ticket Loan

6 free therapy sessions per year

Dog Friendly Offices

Free drinks and snacks in our offices

Job summary

Capital on Tap is seeking a senior leader to head People, Talent and People Ops. You will report to the CEO and sit on the Leadership Team, shaping talent density and the AI-first operating model.

Based in Moorgate, London, you will be in the office at least 3 days per week and will occasionally travel to our offices across Brighton, Cardiff and Manchester as required.

Qualifications

Experience leading a People/HR function at fast-growing businesses.
Ability to attract and retain top talent and elevate performance.
Strategic thinker with a strong value-driven and AI-first approach.

Responsibilities

Lead People, Talent and People Ops teams and report to the CEO.
Shape organizational design and culture for an AI-first operating model.
Drive talent density, employer branding, and cross-functional collaboration.
Partner with leadership to align people strategy with business outcomes.

Skills

Leadership experience

Talent density

AI-first operating model

Commercial acumen

People Ops leadership

Job description

We're Capital on Tap. Capital on Tap started because small businesses were underserved. Big banks were slow, their products weren't fit for purpose, and small business owners often couldn't access what they needed. We set out to fix that.

Today we're a financial platform – not just a credit card company. We offer a best-in-class business credit card, SME-focused spend management platform, a savings product that hit £1 billion in funds within its first year, and a growing suite of tools and financial products that make running a small business easier. 1,000+ employees, £20bn in annual card spend, 200,000+ customers, 17,000+ Trustpilot reviews averaging 4.7 stars, and we're profitable. We've done a pretty good job so far, but we're just getting started!

Why Join Us

We empower you to be innovative and solve complex problems. This is a leadership role where you will have immediate ability (and expectation) to take ownership and make an impact.

This role is based in our Moorgate (London) office. You will be in the office at least 3 days per week, preferably 4, and will need to occasionally travel to our offices across Brighton, Cardiff, and Manchester.

People at Capital on Tap

The People function at Capital on Tap covers People, Talent, and People Ops, and this role reports directly to our CEO. It sits at the heart of our biggest bet: that talent density and an AI-first operating model are what take us from 200,000 customers to 1 million. Your job is to raise the talent level across the business, build the capability to consistently attract and land exceptional people, and help lead our shift to an AI-first organisation.

What You'll Be Doing

Your mandate is talent density, organisational design, and shaping our unique culture as we shift to an AI-first operating model. You will report directly to our CEO, sit on the Leadership Team, and lead the People, Talent, and People Ops teams. What you will be owning:

Talent Density: leading our company efforts to attract and land top-tier talent, building our employer brand, driving exceptional performance across teams, and ensuring we have A-players across all of our key roles.
Accelerating AI: helping drive our organisational efforts to embed AI systems and tools across every team in our business.
Driving excellence in your teams: building and driving our People, Talent, and People Ops teams to build the most talent dense business in the UK.
Organisational Design: architecting our people structure and team design around business outcomes in an AI first world.
Culture & Values: stewardship of our company culture and values, ensuring they remain the bedrock of the organisation as we scale and evolve with new technology.

What We're Looking For

Leadership experience at fast-growing and scaled businesses, with experience running a People/HR function or having it report into you.
A proven track record of raising talent density: attracting exceptional people, stretching high performers, and exiting underperformers quickly.
Strong commercial acumen, someone who runs People like a business function.
A strong point of view on how to maintain a high-performance culture and strong values in an AI-first organisation.
Some experience outside of the People function, whether operational, commercial, or general management is a bonus.

Diversity & Inclusion

We welcome, consider and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work.

Great Work Deserves Great Perks