People & Culture Administrator

Dorchester Collection; Knightsbridge; Hybrid; GBP 27,000 - 36,000; Full time

Benefits offered by this job

Complimentary stays with breakfast

50% off at bars and restaurants

World class development opportunities

Social events

Workday lunches via prepaid card

Season ticket loan / cycle to work

Volunteering opportunities

Discount platform access

Job summary

Dorchester Collection is seeking a People & Culture Administrator to manage the full employee lifecycle, from onboarding to departure, delivering an exceptional employee experience for our corporate office team in Knightsbridge.

You will be the first point of contact for People & Culture queries, maintain accurate records, support payroll and HR systems, and assist with engagement initiatives, events and administration. The role operates Monday–Friday 9:00am–5:30pm with one day WFH on Fridays.

Qualifications

• You’ll bring a passion for all things People & Culture, and a people-centric mindset.
• You have previous experience in a human resources or administrative role.
• Communication is essential; strong written and verbal English.
• You can demonstrate tact and diplomacy with confidential information.
• You can work autonomously, and are able to set and meet deadlines with quality results.
• You are tech savvy and proficient with Microsoft Office.
• Familiarity with HR systems and payroll software is preferred.
• Strong numerical reasoning/basic mathematical skills.

Responsibilities

• Act as a first point of contact for People & Culture enquiries, providing timely and professional support.
• Support onboarding, including preparing documentation, arranging system access and coordinating first-day activities.
• Prepare employment contracts, amendments, parental leave documentation, flexible working correspondence and other employee letters.
• Maintain accurate employee records in line with data protection requirements and company policies.
• Manage offboarding processes, including exit interviews and completion of employee documentation.
• Support compliance checks, audits and records management activities.
• Prepare and process payroll information, working closely with Finance to ensure accuracy and timely delivery.
• Support payroll validation, including employee data, pay changes and contractual updates.
• Assist with HR system administration, ensuring employee information remains accurate and up to date.
• Conduct regular data audits and support system improvements.
• Administer employee benefits and support enrolment and maintenance activities.
• Coordinate employee engagement initiatives, wellbeing activities, events and company communications.
• Support People & Culture projects across employee experience, culture and engagement.
• Support employee relations processes by taking accurate meeting notes and maintaining confidential records.
• Manage People & Culture purchase orders, invoices and departmental expenses.
• Provide administrative support to the Vice President, People & Culture, including diary management, travel and expenses.
• Undertake any other duties appropriate to the role, supporting the People & Culture team and wider business as required.

Skills

People & Culture

HR experience

Communication

Confidentiality

Time management

MS Office

HR systems

Numerical skills

Job description

Position Overview

We care about your career and are known for having the absolute best people in the industry. When you join us as the People & Culture Administrator you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll get

As the People & Culture Administrator at Dorchester Collection, here are just some of the great benefits you will receive:

• Complimentary stays with breakfast included in all 10 Dorchester Collection hotels
• 50% off at bars and restaurants within all our Dorchester Collection hotels
• World class development opportunities
• Social events throughout the year
• Workday lunches in the form of a prepaid contactless card
• Season ticket loan and cycle to work scheme
• Volunteering opportunities with our charity partner
• Exclusive access to a discount platform featuring 1000s of retailers

What you'll do

You’ll love what you do and take pride in delighting our people.

As our People & Culture Administrator, you'll play a key role in delivering a seamless employee experience for our corporate office team by supporting the full employee lifecycle, from onboarding through to employee changes, development and departure. You'll be the first point of contact for people-related queries and will ensure our administrative processes are efficient, accurate and delivered with exceptional attention to detail.

Employee Lifecycle Administration

• Act as a first point of contact for People & Culture enquiries, providing timely and professional support.
• Support onboarding, including preparing documentation, arranging system access and coordinating first-day activities.
• Prepare employment contracts, amendments, parental leave documentation, flexible working correspondence and other employee letters.
• Maintain accurate employee records in line with data protection requirements and company policies.
• Manage offboarding processes, including exit interviews and completion of employee documentation.
• Support compliance checks, audits and records management activities.

People Systems & Payroll

• Prepare and process payroll information, working closely with Finance to ensure accuracy and timely delivery.
• Support payroll validation, including employee data, pay changes and contractual updates.
• Assist with HR system administration, ensuring employee information remains accurate and up to date.
• Conduct regular data audits and support system improvements.
• Administer employee benefits and support enrolment and maintenance activities.

People Team Support

• Coordinate employee engagement initiatives, wellbeing activities, events and company communications.
• Support People & Culture projects across employee experience, culture and engagement.
• Support employee relations processes by taking accurate meeting notes and maintaining confidential records.
• Manage People & Culture purchase orders, invoices and departmental expenses.
• Provide administrative support to the Vice President, People & Culture, including diary management, travel and expenses.
• Undertake any other duties appropriate to the role, supporting the People & Culture team and wider business as required.

The hours of operation for this role are Monday to Friday 9:00am to 5:30pm, based in our corporate office in Knightsbridge, with one day working from home on Fridays.

What you'll bring

Essential skills:

• You’ll bring a passion for all things People & Culture, and a people-centric mindset.
• You have previous experience in a human resources or administrative role
• Communication is what keeps our departments running perfectly. You have great written and verbal communication skills. English is the primary language used in our office.
• You are able to demonstrate tact and diplomacy with confidential information, as you will be safeguarding sensitive employee data.
• You can work autonomously, and are able to set and meet deadlines with quality results
• You are tech savvy and are able to use Microsoft Office (Word, Excel, PowerPoint) with proficiency
• Familiarity with HR systems and payroll software is preferred but not required
• Strong numerical reasoning/basic mathematical skills are required