People & Culture Administrator

Dorchester Collection; Greater London; Hybrid; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Complimentary stays with breakfast in

50% off at bars/restaurants

World class development opportunities

Social events throughout the year

Prepaid contactless lunch card

Season ticket loan and cycle to work

Volunteering opportunities

Discount platform access

Job summary

Dorchester Collection is seeking a People & Culture Administrator to support the corporate office team across the full employee lifecycle, from onboarding to departure. You will be the first point of contact for people-related queries, ensuring accurate admin processes with exceptional attention to detail.

You will assist payroll, HR systems, and benefits administration while coordinating engagement initiatives and confidential records.

Qualifications

• Passion for People & Culture and a people-centric mindset.
• Previous HR or administrative experience.
• Strong written and verbal communication in English.
• Ability to handle confidential information with tact and discretion.
• Autonomous worker able to meet deadlines with quality results.
• Proficiency with Microsoft Office; familiarity with HR systems and payroll software preferred.
• Strong numerical reasoning skills.

Responsibilities

• Act as a first point of contact for People & Culture enquiries and provide timely, professional support.
• Assist onboarding, including documentation, system access, and first-day activities.
• Prepare employment contracts, amendments, parental leave docs, flexible working letters.
• Maintain accurate employee records in line with data protection and policy.
• Manage offboarding processes, including exit interviews and documentation.
• Support payroll validation and data accuracy with Finance.
• Administer employee benefits and enrollment activities.
• Coordinate employee engagement initiatives and internal communications.
• Support HR projects across culture and engagement.
• Record meeting notes and maintain confidential personnel records.

Skills

People & Culture

HR systems

Payroll software

Communication

Microsoft Office

Data protection

Autonomy

Time management

Numerical reasoning

Tools

HR systems

Payroll software

Microsoft Office

Job description

We care about your career and are known for having the absolute best people in the industry. When you join us as the People & Culture Administrator you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll get

As the People & Culture Administrator at Dorchester Collection, here are just some of the great benefits you will receive:

• Complimentary stays with breakfast included in all 10 Dorchester Collection hotels
• 50% off at bars and restaurants within all our Dorchester Collection hotels
• World class development opportunities
• Social events throughout the year
• Workday lunches in the form of a prepaid contactless card
• Season ticket loan and cycle to work scheme
• Volunteering opportunities with our charity partner
• Exclusive access to a discount platform featuring 1000s of retailers

What you'll do

You’ll love what you do and take pride in delighting our people.

As our People & Culture Administrator, you'll play a key role in delivering a seamless employee experience for our corporate office team by supporting the full employee lifecycle, from onboarding through to employee changes, development and departure. You'll be the first point of contact for people-related queries and will ensure our administrative processes are efficient, accurate and delivered with exceptional attention to detail.

Employee Lifecycle Administration

• Act as a first point of contact for People & Culture enquiries, providing timely and professional support.
• Support onboarding, including preparing documentation, arranging system access and coordinating first-day activities.
• Prepare employment contracts, amendments, parental leave documentation, flexible working correspondence and other employee letters.
• Maintain accurate employee records in line with data protection requirements and company policies.
• Manage offboarding processes, including exit interviews and completion of employee documentation.
• Support compliance checks, audits and records management activities.

People Systems & Payroll

• Prepare and process payroll information, working closely with Finance to ensure accuracy and timely delivery.
• Support payroll validation, including employee data, pay changes and contractual updates.
• Assist with HR system administration, ensuring employee information remains accurate and up to date.
• Conduct regular data audits and support system improvements.
• Administer employee benefits and support enrolment and maintenance activities.

People Team Support

• Coordinate employee engagement initiatives, wellbeing activities, events and company communications.
• Support People & Culture projects across employee experience, culture and engagement.
• Support employee relations processes by taking accurate meeting notes and maintaining confidential records.
• Manage People & Culture purchase orders, invoices and departmental expenses.
• Provide administrative support to the Vice President, People & Culture, including diary management, travel and expenses.
• Undertake any other duties appropriate to the role, supporting the People & Culture team and wider business as required.

The hours of operation for this role are Monday to Friday 9:00am to 5:30pm, based in our corporate office in Knightsbridge, with one day working from home on Fridays.

What you'll bring

Essential skills:

• You’ll bring a passion for all things People & Culture, and a people-centric mindset.
• You have previous experience in a human resources or administrative role
• Communication is what keeps our departments running perfectly. You have great written and verbal communication skills. English is the primary language used in our office.
• You are able to demonstrate tact and diplomacy with confidential information, as you will be safeguarding sensitive employee data.
• You can work autonomously, and are able to set and meet deadlines with quality results
• You are tech savvy and are able to use Microsoft Office (Word, Excel, PowerPoint) with proficiency
• Familiarity with HR systems and payroll software is preferred but not required
• Strong numerical reasoning/basic mathematical skills are required

Job Location

United Kingdom

Location

3rd Floor, 1 Knightsbridge SW1X 7LX London

Who we are

Our Hotels

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide.

Diversity and Inclusion at Dorcher Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity.

If you need us to do anything to support you during the recruitment process, such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself, please email [e-mail] so that we can discuss how we can support you through the process. Please note that we will not be able to respond to individual enquiries about update

Reference

2026-6589

You may be interested in these vacancies

• Dorchester Collection – Corporate Office
• Dorchester Collection – Corporate Office
• Dorchester Collection – Corporate Office