People Coordinator

National Grid; West of England; Hybrid; GBP 36,000 - 40,000; Full time

Benefits offered by this job

Share incentive plan

Pension with 12% company match

Flexible benefits

Job summary

National Grid is hiring a People Coordinator on a 12‑month contract to support onboarding, lifecycle activity and employee services. The role is hybrid with base offices in Bristol or Castle Donington, and you will work closely with candidates, employees, managers and the People team to ensure a seamless end-to-end experience from joining to leaving.

You will manage end-to-end onboarding, pre‑employment checks, right-to-work verifications, references and contracts, and act as a trusted contact

Qualifications

• Experience in a busy HR/People Services environment.
• Strong organisational and communication skills.
• Experience with ATS and ticketing tools and MS Office.

Responsibilities

• Manage end-to-end onboarding for new starters with pre-employment checks.
• Process right to work checks, references, verifications.
• Issuing contracts and supporting candidates through onboarding.
• Act as point of contact for candidates and hiring managers.
• Manage workflows in ATS and produce reports to meet SLAs.
• Support employee lifecycle activities including moves, promotions, and family leave.
• Respond to queries via ticketing system with professional service.
• Collaborate with People team to enhance employee experience.

Skills

HR experience

Onboarding processes

Applicant tracking systems

Ticketing systems

Microsoft Office

Tools

ATS

Ticketing systems

MS Office

Job description

About the role

Help us shape every employee experience.

At National Grid Electricity Distribution (NGED), we keep over 8 million people connected to the power they rely on every day across the Midlands, the South West and South Wales. As we transition to a cleaner, fairer and more affordable energy future, our people remain at the heart of everything we do.

We're looking for a People Coordinator to join our People Services team on a 12 month contract.

This is a fantastic opportunity to play a key role in delivering an exceptional employee experience, supporting colleagues and candidates throughout every stage of the employee lifecycle.

The role is hybrid with our base office located in either Bristol or Castle Donington.

What you'll do

As a People Coordinator, you'll provide high-quality administrative and operational support across onboarding, lifecycle activity and employee services. You'll work closely with candidates, employees, managers and People colleagues to ensure a seamless and positive experience from joining the business through to leaving.

Key responsibilities include:

• Managing end-to-end onboarding activities for new starters, ensuring all pre-employment checks are completed efficiently and in line with company policy.
• Processing right to work checks, references, qualification verification, medical assessments and security clearances.
• Issuing contracts of employment and supporting candidates throughout the onboarding journey.
• Acting as a trusted point of contact for candidates and hiring managers, providing advice and guidance on processes and best practice.
• Managing workflows through our applicant tracking system and producing reports to effectively prioritise workload and meet service-level agreements.
• Supporting a range of employee lifecycle activities, including internal moves, promotions, secondments and family leave processes.
• Responding to employee and manager queries via our ticketing system, delivering a professional, knowledgeable and customer-focused service.
• Working collaboratively with the wider People team to continuously enhance the employee experience.

What you'll need

We're looking for someone who is highly organised, proactive and passionate about delivering excellent service.

You'll also have:

• Experience working within a busy HR, People Services or administrative environment.
• Strong organisational skills with the ability to manage multiple priorities and meet deadlines.
• Excellent communication and relationship-building skills.
• A customer-focused approach with strong attention to detail.
• Experience using applicant tracking systems (ATS) and ticketing systems.
• Good working knowledge of Microsoft Office applications.
• The ability to work independently while contributing positively within a team environment.
• Flexibility to travel occasionally between locations when required.

What you'll get

A competitive salary between £36,343.00 - £39,549.00 per annum - dependent on capability.

As well as your base salary, you will receive a bonus based on personal and company performance and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. You will also have access to a number of flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few.

More Information

This role closes on 20th October 2026 at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.

We value diversity and are committed to creating an inclusive workplace for all. We welcome applications from all suitably qualified candidates - we make appointments purely on merit, assessed against objective selection criteria. We support flexible working and will make reasonable adjustments throughout the recruitment process should you have any physical or mental impairment which may affect your ability to participate in the process.

Please note that in most cases, National Grid is unable to offer sponsorship for employment under the UK points-based immigration system. As such, applicants must have the legal right to work in the UK without requiring sponsorship now or in the future under the UK points-based immigration system. However, in exceptional circumstances where there is a clear and demonstrable need for specialist skills that cannot be sourced from the local labour market, National Grid may consider offering sponsorship. All applications are welcome from candidates who meet these requirements, regardless of race, nationality, or ethnic origin.