People Coordinator

The Francis Crick Institute; London; On-site; GBP 33,000 - 41,000; Full time

Job summary

The Francis Crick Institute is seeking a People Coordinator for a full-time, fixed-term position. The role involves providing HR support, managing onboarding processes, and improving HR operations, making it ideal for someone with strong customer service, problem-solving, and interpersonal skills. Join a premier biomedical research institute where innovation and collaboration thrive.

Benefits

28 days annual leave plus bank holidays

Pension scheme with employer contributions

24/7 GP consultation services

Discounted gym memberships and shopping discounts

Comprehensive training and mentoring

Subsidised on-site restaurant

Childcare support allowance

Eye care vouchers

Qualifications

• Exceptional understanding of high-level customer service.
• Knowledge of UK visa and right to work legislation.
• Ability to build rapport with a wide range of people.

Responsibilities

• Manage HR administrative tasks such as recruitment and onboarding.
• Act as the primary contact for HR, visa, and benefits queries.
• Develop understanding of Workday for data management.

Skills

Customer Service

Problem Solving

Communication

Interpersonal Skills

Tools

Workday

Job description

Salary for this Role:

From £33,262 with excellent benefits

Job Title:

People Coordinator

Reports to:

Hope Liversidge

Closing Date:

11/Jun/2025 23.59 GMT

Job Description:

People Coordinator

This is a full-time , fixed-term position on Crick t erms and c onditions of e mployment.

About us

The Francis Crick Institute is Europe’s largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions.

The Crick is a place for collaboration, innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state-of-the-art infrastructure, cutting-edge facilities, and a creative and curious culture. We’ve removed traditional boundaries of departments, divisions and disciplines and instead have an open approach that supports every researcher. This gives us the freedom to take risks and carry out high-quality, pioneering research. Creating a space for discovery without boundaries helps us to turn our science into benefits for human health and the economy.

About the role

This is an exciting time to join the team as People Coordinator, under the leadership of a new People Hub Manager as well as a new Chief People Officer, who we look forward to welcoming in February. The role is a great opportunity for an experienced HR Coordinator looking to take on the next challenge in their career. You will be working alongside a team of people coordinators delivering excellent customer service skills and administrative support across the institute as well as working on implementing our already well-developed Workday functions further. You will also be the first point of contact for new starters during the onboarding process, as well as employees and managers supporting with all general HR queries which may include helping with visa, payroll and benefits queries. This is a great level of autonomy within the team and you will also have the opportunity to work on projects to further develop your skills and experience.

What you will be doing

As a People Coordinator at the Crick, you will:

• Develop an understanding of Workday for the purposes of your daily role to ensure the maintenance of good quality data in line with agreed data structures and configurations, and to ensure efficient, auditable processes
• Manage administration areas such as recruitment, new starters, leavers and employee changes in Workday in accordance with the standard operating procedures (SOPs)
• Manage employee electronic personnel files in line with SOPs
• Make suggestions for the on-going improvement and optimisation of HR processes in your area, working collaboratively with the relevant colleagues

• Participate in and occasionally lead process improvement initiatives
• Act as the primary point of contact for all general HR, visas and benefits queries from candidates, new starters, hiring managers, employees and non-employees, and where appropriate forwarding issues to the People Advisory team, managers and other teams in HR

About you

You will bring:

• Ability to build rapport with a wide cross section of people and maintain good working relationships
• Exceptional understanding of providing a high level of customer service to everyone engaged and employed at the institute
• Knowledge of UK visa and right to work legislation
• Strong problem-solving skills
• Communicating information effectively
• Good understanding and experience of working in a changing environment

See the complete JD.

Please note, this role may be taken down before the closing date if a suitable candidate is found, therefore we advise that you apply for the role as soon as you can

About Working at the Crick

Our values

Everyone who works at the Crick has a valuable role to play in advancing the Crick’s mission and shaping our culture!

• We are bold . We make space for creative, dynamic and imaginative ideas and approaches. We’re not afraid to do things differently.

• We are open . We’re highly collaborative and interactive, and make sure our activities are visible to the outside world.

• We are collegial. We show respect for one another, work cooperatively and support the wider community.

At the Francis Crick Institute, we believe that diversity and inclusion are essential to driving innovation and scientific discovery. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed, regardless of their background, identity, or personal circumstances. We actively encourage applications from individuals of all genders, ethnicities, abilities, and experiences. Weare aDisability Confident: Committedemployer andwant to ensure that everyone can apply and be part of our recruitment processes and sowe'llmake reasonable adjustments if you need them - just let us know when you apply. If you needassistancewith applying (i.e., would like to apply by phone or post) please email: [e-mail]

Find out more about life at the Crick here

What will you receive?

At the Francis Crick Institute, we value our team members and are proud to offer an extensive range of benefits to support their well-being and development:

• Candidates for this role will require the right to work in the UK as, unfortunately, the Crick cannot sponsor a visa for this role.
• Generous Leave: 28 days of annual leave, plus three additional days over Christmas and bank holidays.
• Pension Scheme: Defined contribution pension with employer contributions of up to 16%.
• Health & Well-being:
• 24/7 GP consultation services.
• Occupational health services and mental health support programs.
• Eye care vouchers and discounted healthcare plans.
• Work-Life Balance:
• Back-up care for dependents.
• Childcare support allowance.
• Annual leave purchase options.
• Perks:
• Discounted gym memberships, bike-to-work scheme, and shopping discounts.
• Subsidised on-site restaurant and social spaces for team interaction.
• Development & Recognition: Comprehensive training, mentoring, and a pay structure with performance-linked progression.