People Assistant

Jobtailor; Manchester; On-site; GBP 28,000 - 36,000; Full time

Job summary

Jobtailor in the United Kingdom is seeking an experienced HR Administrator to provide front-line HR advice and administer the end-to-end employee lifecycle. You will process contracts, manage Right to Work and DBS checks, and support managers in policy compliance.

This role requires excellent communication, meticulous data handling, and the ability to work within SLAs while supporting non-employee contracting and HR systems testing.

Qualifications

• Proven experience of working within a structured administrative environment.
• Demonstrable experience working in line with established Service Level Agreements (SLAs)
• Previous experience dealing directly with multiple stakeholders of all different seniorities
• A professional approach that is supportive, respectful, reliable, resilient, and accountable
• Previous experience working within a dedicated HR environment is highly advantageous
• Self‑motivated and eager to take the initiative
• Ability to adopt a flexible and fluid way of working as priorities change or differ
• Commitment to promoting good practice and positivity in supporting Equality and Diversity
• Ability to demonstrate absolute confidentiality and discretion at all times
• Calm, structured, and organised approach when working under pressure or managing a busy workload
• Exceptional written and verbal communication skills
• Foundational understanding of IR35 regulations is desirable
• Critical pre‑employment checks covering proof of Right to Work and DBS checks

Responsibilities

• Provide first‑class, front‑line HR advice and administration to colleagues and managers.
• Support end‑to‑end management of the employee and non‑employee lifecycle.
• Process contracts for new and existing colleagues and ensure payroll documentation is complete.
• Carry out proof of Right to Work and DBS checks.
• Process and issue key HR documentation throughout the employee lifecycle.
• Maintain the HR Help Desk and provide operational support for leave, time off and leavers in line with SLAs.
• Advise on policies, processes and regulatory requirements.
• Support non‑employee contracting, freelancers and PSCs.
• Drive continuous improvement through data reporting and systems testing.
• Protect the integrity, confidentiality and security of personal, contractual and financial information.
• Support People Business Partners with administrative tasks and attend key People meetings.

Skills

HR Administration

Employee Lifecycle

SLAs

Right to Work

DBS Checks

Tools

HR Help Desk

Job description

• Provide first‑class, front‑line HR advice and administration to colleagues and managers


• Support end‑to‑end management of the employee and non‑employee lifecycle


• Process contracts for new and existing colleagues and ensure documentation is returned for payroll processing


• Carry out proof of Right to Work and DBS checks


• Process and issue key HR documentation throughout the employee lifecycle


• Maintain the HR Help Desk and provide operational support for family leave, time off, and leavers in line with SLAs


• Advise colleagues, managers, and Approved Engagers on policies, processes, and legislative requirements


• Support non‑employee contracting, freelancers, and PSCs


• Drive continuous improvement through data reporting and systems testing


• Protect the integrity, confidentiality, and security of personal, contractual, and financial information


• Support People Business Partners with administrative tasks and attend key People meetings

Requirements

• Proven experience of working within a structured administrative environment


• Demonstrable experience working in line with established Service Level Agreements (SLAs)


• Previous experience dealing directly with multiple stakeholders of all different seniorities


• A professional approach that is supportive, respectful, reliable, resilient, and accountable


• Previous experience working within a dedicated HR environment is highly advantageous


• Self‑motivated and eager to take the initiative


• Ability to adopt a flexible and fluid way of working as priorities change or differ


• Commitment to promoting good practice and positivity in supporting Equality and Diversity


• Ability to demonstrate absolute confidentiality and discretion at all times


• Calm, structured, and organised approach when working under pressure or managing a busy workload


• Exceptional written and verbal communication skills


• Foundational understanding of IR35 regulations is desirable


• Critical pre‑employment checks covering proof of Right to Work and DBS checks

Core Competencies

Demonstrates expertise in HR administration, including end‑to‑end employee lifecycle management, compliance with Service Level Agreements (SLAs), and conducting critical pre‑employment checks. Strong communication skills and a commitment to confidentiality and diversity are essential.

Highest‑signal resume keywords

• HR Administration


• Employee Lifecycle Management


• Service Level Agreements (SLAs)


• Proof of Right to Work


• DBS Checks

Hard Skills

• HR Documentation Processing


• Data Reporting


• Systems Testing


• Contract Management


• Pre‑Employment Checks

Soft Skills

• Exceptional Communication Skills


• Supportive and Respectful Approach


• Self‑Motivated


• Organised


• Resilient

Industry Keywords

• Equality and Diversity


• IR35 Regulations


• Stakeholder Management


• Confidentiality


• Operational Support

Tools & Technologies

• HR Help Desk