People and Culture Manager

Worcestershire County Cricket Club; West Midlands; Hybrid; GBP 30,000 - 38,000; Part time

Benefits offered by this job

Contributory pension scheme

Death in Service cover

Free city centre parking

Paid time off at Christmas

Free gym membership

Your birthday off

Pears Rewards

WeCare Employee Support Services

Complimentary match tickets

Job summary

Worcestershire County Cricket Club is seeking a People and Culture Manager to lead day‑to‑day HR matters, supporting the Club's People Plan and providing practical HR support to managers and the Senior Leadership Team.

This hands‑on role covers engagement, recruitment, HR operations and compliance while promoting a positive, inclusive and high‑performing culture. 28 hours per week with a hybrid day and on‑site work in Worcester.

Qualifications

• Minimum CIPD Level 5 qualification.
• Strong generalist HR experience, ideally in a stand‑alone or small‑team environment.
• Working knowledge of UK employment law, HR best practice and employee relations.
• Hands‑on experience with HR administration, payroll coordination, and compliance.
• Ability to manage sensitive employee relations issues with professionalism and discretion.
• Experience in developing and implementing HR policies, procedures, and systems.
• A proactive and adaptable approach, with the ability to work across all levels of the Club.
• Excellent communication, negotiation, and problem‑solving skills.

Responsibilities

• Support the delivery and reporting of the Club's People Plan and ensure alignment with goals.
• Provide practical people and HR guidance to the CEO, SLT and managers.
• Act as day‑to‑day lead for People and Culture, applying policies consistently.
• Line manage and mentor the HR & Business Apprentice.
• Manage HR documentation, contracts, policies and records with accuracy and compliance.
• Advise on day‑to‑day people matters including performance, absence, EDI and wellbeing.
• Gather employee feedback and support initiatives to improve engagement and experience.
• Oversee end‑to‑end recruitment to attract and retain top talent.
• Manage onboarding, changes and offboarding to support a positive lifecycle.
• Identify training needs and support succession planning.
• Champion EDI initiatives with safeguarding and EDI lead.
• Coordinate performance appraisal process to drive accountability and growth.
• Coordinate compensation and benefits administration with Finance.

Skills

HR generalist experience

UK employment law

employee relations

HR administration

communication skills

Education

CIPD Level 5

Tools

HRIS

Payroll coordination

Job description

Job Title: People and Culture Manager

Reporting to: Head of Finance

Responsible for: HR & Business Apprentice

Location: Worcester - primarily on-site, with one hybrid working day per week

Hours: 28 hours / 4 days a week

About the Role:

The People and Culture Manager at Worcestershire County Cricket Club is the Club's day-to-day lead for people matters, supporting the delivery of the Club's People Plan and providing practical HR support to managers and the Senior Leadership Team. This hands‑on role covers engagement, recruitment, development, HR operations and compliance, while championing a positive, inclusive and high‑performing culture.

Key Responsibilities:

• Support the delivery and reporting of the Club's People Plan, ensuring people priorities align with the Club's goals.
• Provide practical people and HR guidance to the CEO, Senior Leadership Team and managers where needed.
• Act as the Club's day-to-day lead for People and Culture matters, ensuring policies are applied consistently and good HR practice is followed.
• Line manage and mentor the HR & Business Apprentice.
• Manage all HR documentation, contracts, policies, and records, ensuring accuracy and compliance.
• Advise and coach managers on day-to-day people matters, including performance, absence, EDI and wellbeing.
• Gather employee feedback and support practical initiatives to improve engagement, wellbeing and the overall employee experience.
• Oversee the end-to-end recruitment process, ensuring the Club attracts and retains top talent.
• Manage onboarding, changes to employment and offboarding processes to support a positive employee experience across the employee lifecycle.
• Identify training and development needs and support managers with succession and future skills planning.
• Champion EDI initiatives across the Club and in conjuction with the Club's safeguarding and EDI lead.
• Coordinate the performance appraisal process to drive accountability and professional growth.
• Coordinate compensation and benefits administration and payroll inputs with the Finance team.

Requirements

About You:

• Minimum CIPD Level 5 qualification.
• Strong generalist HR experience, ideally gained in a stand‑alone or small‑team environment.
• Working knowledge of UK employment law, HR best practice and employee relations.
• Hands‑on experience with HR administration, payroll coordination, and compliance.
• Ability to manage sensitive employee relations issues with professionalism and discretion.
• Experience in developing and implementing HR policies, procedures, and systems.
• A proactive and adaptable approach, with the ability to work across all levels of the Club.
• Excellent communication, negotiation, and problem-solving skills.

You will need to have the right to work in the UK or be able to obtain this by the start date. Unfortunately, we are unable to offer visa sponsorship for this role.

Benefits

Hours, benefits and salary:

This is a part‑time role working 28 hours per week over 4 days. You may be required to work occasional evenings and weekends during the Cricket season, with time off in lieu (TOIL) provided

The salary for this role is £30,000 per annum for 28 hours per week over 4 days (equivalent to £37,500 FTE based on 35 hours).

Our values:

Our values - Trust, Inclusiveness, Kindness, Resilience and Togetherness - are at the heart of how we work. We want everyone to feel welcome, supported and respected, and we encourage people to build trust, take responsibility, communicate openly and work through challenges with kindness and respect.

Our benefits:

• Contributory pension scheme, paid via salary sacrifice
• Death in Service cover at four times your annual salary.
• Free city centre parking at Premier Inn car park
• Paid time off at Christmas in addition to statutory annual leave
• Free gym membership at Nuffield Health
• Your birthday off each year or a celebration day of your choosing
• Access to Pears Rewards
• Access to WeCare Employee Support Services and EAP
• Complimentary match tickets for family & friends.

Closing date for applications is 27th September.

Worcestershire County Cricket Club recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds.

The Club is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.