People and Culture Assistant

Northumbria Group.; Sunderland; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Competitive salary

Pension scheme

Professional development

Hybrid working

Lease car scheme

Home electronics

Cycle to work

Job summary

North East and North Cumbria ICB is seeking a proactive People & Culture Assistant to join a supportive team. The role covers HR administration, employee records, payroll support and high-quality service across the North East and North Cumbria.

Hybrid working with two office days per week is offered to meet service needs. Candidates should be highly organised, customer-focused and capable of working in a busy office environment.

Qualifications

• Experience of working in a busy office environment.
• Recent experience of HR administration work.
• Experience of payroll work.

Responsibilities

• Providing administrative support across the People & Culture Team.
• Acting as a first point of contact for employee and manager enquiries.
• Managing shared mailboxes and responding to routine queries.
• Maintaining accurate employee records and workforce systems.
• Processing changes and transactions on ESR (Electronic Staff Record).
• Supporting payroll-related processes and ensuring deadlines are met.
• Assisting with recruitment, onboarding and employment administration activities.
• Supporting report production, workforce audits and compliance activity.
• Supporting staff benefit schemes and other people-related processes.
• Handling confidential information professionally and appropriately.

Skills

Organised

Customer service

Microsoft Office

Communication skills

Team collaboration

Tools

Electronic Staff Records

Job description

Are you passionate about health and social care and looking for a role that offers flexibility and growth? At North East and North Cumbria Integrated Care Board, we value work-life balance and offer a range of flexible working options, including hybrid working. Enjoy a supportive team environment, competitive salary, and opportunities for professional development.

Flexible Working Options: We understand the importance of work-life balance and offer a range of flexible working options, including part-time and job share. We encourage applicants to discuss their preferred working patterns during the interview process.

Hybrid Working: This role offers the opportunity for hybrid working, allowing you to split your time between our ICB offices and home. We aim to provide a supportive and adaptable working environment that meets the needs of our staff, service delivery and the patients within our Region.

• Competitive salary and pension scheme
• Opportunities for professional development and training
• Supportive team environment
• Enhanced work-life balance through flexible and hybrid working arrangements
• Employee Benefits – Salary Sacrifice Schemes such as Lease Cars, Home Electronics, Cycle to Work

Job overview

Are you organised, customer-focused and looking to build a career in People and Culture?

We're looking for a proactive and enthusiastic People & Culture Assistant to join our supportive team. This is a fantastic opportunity to gain experience across a wide range of HR and workforce activities whilst supporting colleagues across the North East and North Cumbria.

Working arrangements: Hybrid, with a minimum of two days per week in the office and additional attendance to meet service needs.

We're looking for someone who:

• Has experience working in a busy administrative environment.
• Is highly organised with excellent attention to detail.
• Has strong customer service and communication skills.
• Is confident using Microsoft Office and electronic systems.
• Can manage competing priorities and work to deadlines.
• Enjoys working collaboratively as part of a team.
• Is committed to providing an excellent service to managers and employees.

Main duties of the job

As a People & Culture Assistant, you will play an important role in supporting the whole People & Culture Team. You'll help deliver an efficient, responsive and high-quality service by managing employee records, processing workforce changes, supporting payroll activity, maintaining systems and assisting colleagues with a variety of people-related queries.

This is a busy and varied role where no two days are the same. You'll work closely with HR professionals, managers and employees, helping to ensure our people processes run smoothly and accurately.

NENC ICB does not hold a Skilled Worker sponsorship licence and is unable to provide visa sponsorship for this position. Applicants must have the right to work in the UK without requiring employer sponsorship.

Working for our organisation

Our Integrated Care Board (ICB) is the largest in the country.

The ICB is responsible for ensuring that high quality and safe health services are accessible to all of our communities. It has a wide range of functions, including; promoting integration of health and care services, improving peoples health and well-being, reducing health inequalities.

With a £6.6 billion budget and a workforce of 170,000 people across the North East and North Cumbria. As well as strategic functions, ICB staff also work at place level with local health and wellbeing boards in each of our 14 local authority areas. These teams also work alongside our 67 primary care networks which are groups of local GP practices, social care teams and other community- based area providers.

The ICB works with our Provider Collaborative too, this includes the 11 NHS Foundation Trusts in the region, to deliver our shared priorities.

Detailed job description and main responsibilities

• Providing administrative support across all areas of the People & Culture Team.
• Acting as a first point of contact for employee and manager enquiries.
• Managing shared mailboxes and responding to routine queries.
• Maintaining accurate employee records and workforce systems.
• Processing changes and transactions on ESR (Electronic Staff Record).
• Supporting payroll-related processes and ensuring deadlines are met.
• Assisting with recruitment, onboarding and employment administration activities.
• Supporting report production, workforce audits and compliance activity.
• Supporting staff benefit schemes and other people-related processes.
• Handling confidential information professionally and appropriately.

Person specification

Qualifications

• Experience of working in a busy office environment
• Recent experience of HR administration work
• Experience of working within an NHS HR role.
• Knowledge of NHS Jobs and Electronic Staff Records systems.
• Experience of payroll work.

Physical Skills

• Standard keyboard skills and knowledge of Microsoft Office

The use of Artificial Intelligence: Whilst the ICB are a highly innovative organisation, the use of Third Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a riskto the integrity your individual recruitment process, we may withdraw your application at any stage of the process.

UKVI Sponsorship: Please note that North East and North Cumbria ICB do nothold a UKVI sponsorship license. Therefore, we are unable to proceed with applications that require sponsorship.

Reasonable Adjustments: If you require any reasonable adjustments to attend interview please make the recruitment team aware as soon as possible by calling our HR Recruitment Team on 0191 203 1415 option 2.

Fit & Proper Person Regulations: Applicants who meet the Fit and Proper Person Requirements (FPPR) will require additional pre-employment checks in line with CQC and NHS England statutory guidance.

Employer certification / accreditation badges

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