People and Culture Assistant

Langdale Hotel & Spa; Ambleside; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Annual complimentary stay

Free fitness access

Staff meals

Langdale Superstar recognition

Refer a Friend bonus up to £300

Employee Assistance Program (EAP)

Staff discounts

Sick Pay & Life cover after 6 months

Job summary

Langdale Estate is seeking a People and Culture Assistant to provide entry‑level HR support within the People and Culture function. You’ll handle employee records, data protection, and staff accommodation coordination, working with the People Partner, Learning and Development, and Recruitment teams.

This on-site role in Ambleside offers an opportunity to begin a career in HR, gaining exposure to the full employee lifecycle and a supportive team environment at Langdale Estate.

Qualifications

• Excellent organisational skills and attention to detail.
• Ability to handle confidential information with discretion and professionalism.
• Strong communication and coordination abilities across departments.
• Proficient in MS Office (Excel/Outlook/Word) and HR systems.
• Willingness to learn and develop a career in HR.

Responsibilities

• Support compliance by ensuring training and records are up to date.
• Maintain and monitor employee information in the HR system.
• Assist with onboarding and offboarding processes.
• Track record-keeping progress and escalate issues to the People Team.
• Support staff accommodation coordination and related admin tasks.
• Communicate with stakeholders across departments at all levels.
• Maintain confidentiality and meet service levels.

Skills

Organisational skills

Discretion with confidential data

Communication & coordination

MS Office (Excel/Outlook/Word)

HR career development

Education

Level 3 CIPD (desirable)

Tools

HR systems

Job description

Job Title: People and Culture Assistant

Salary: £26,000 per annum

Contract Type: Full-Time, Permanent

Hours: 39 hours per week

This role is based on-site at Langdale Hotel and Spa, Ambleside, LA22 9JD.

Role Summary

We’re recruiting a People and Culture Assistant to provide comprehensive support within the People and Culture function at Langdale Estate. This is a key role that will provide day-to-day support with employee record keeping, due diligence, compliance, and staff accommodation coordination across the business.

Working alongside our People and Culture Business Partner, Learning and Development and Recruitment colleagues, this role will actively support all aspects of the employee life cycle at Langdale, and would be an ideal entry‑level position for someone looking to take their first steps in their HR career.

Key Responsibilities

• Support compliance by ensuring all mandatory training, recruitment and employee relations documentation is recorded and stored in line with data protection regulation.

• Use the HR system to upload and monitor employee information, ensuring all details are accurately entered and maintained.

• Assist with administrative tasks associated with all stages of the employee lifecycle, including onboarding and offboarding.

• Maintain accuracy in tracking progress of record keeping, escalating any issues to the wider People Team function.

• Assist with ad‑hoc duties associated with employee relations matters.

• Communicate with stakeholders across all departments at all levels.

• Support the coordination of Staff Accommodation, including accommodation checks, logging maintenance and escalating housekeeping tasks.

• Maintain strict confidentiality when handling employee information and ensure agreed service levels are met.

• Support fostering a positive and welcoming working culture, being a role model for the Langdale company values.

Our Ideal Candidate

Essential:

• Strong organisational skills with excellent attention to detail.

• Ability to manage confidential information with discretion and professionalism.

• Strong communication and coordination skills.

• Competent in Microsoft Office applications, particularly Excel, Outlook and Word.

• A willingness to learn and develop their career in HR.

Desirable:

• Experience maintaining accurate records and data within HR or business systems.

• Previous administration experience, ideally within HR, People, or employee services.

• Knowledge of employee onboarding and offboarding processes.

• Experience with training and compliance administration.

• Understanding of Right to Work documentation requirements.

• Experience working with access control systems or accommodation administration.

• Level 3 CIPD or working towards completion of this.

What We Offer

• Be our guest with a yearly complimentary stay in our Langdale hotel, B&B rate for one night.

• Get fit for free with complimentary access to our Fitness and Leisure Facilities.

• Get fed for free with meals available in our staff canteen.

• Get recognised with a chance to win cash prizes through Guest Nominations and for colleagues voting you a Langdale Superstar.

• Get a bonus of up to £300.00 with out Refer a Friend scheme.

• Get support with access to our confidential and impartial Employee Assistance Program (EAP) supported by our team of trained Mental Health First Aiders.

• Get it for less with staff discounts in Wainwrights Inn, Brimstone Spa, Brimstone Hotel and Stove Restaurant alongside external discounts such as Kendal Physio, Windermere cruises and B&Q trade.

• Get security after 6 months of service, you will gain enhanced Sick Pay and Life cover up to twice your salary.

Equal Opportunity Employer

Langdale is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. We're committed to fostering an inclusive workplace where unique backgrounds, perspectives, and talents flourish. Our dedication to diversity fuels innovation, ensuring we remain at the forefront of our industry. Join us and be a part of a team that celebrates differences, creating a brighter, more diverse future together.

Working conditions

This role is based on-site at Langdale Hotel and Spa, Ambleside, LA22 9JD.

All candidates must have the legal right to live and work in the UK at the start of employment.

Company overview

Set in the heart of the English Lake District and surrounded by breath‑taking scenery the Langdale Estate offers a choice of luxury hotel, self‑catering and timeshare accommodation, spa experiences and therapies, restaurant, and bar.

At Langdale we pride ourselves on giving our guests an exceptional service and so we want people who want to make a difference, who care about creating a guest experience that is unique and memorable.

Purpose, vision & values

• Timeshare owners and Guests should be at the centre of everything that we do.

• Our people are important, and we should aim to do our very best by them at all times.

• It is incumbent upon us all to ensure that the business is sustainable so that it can deliver the owners needs and ensure that our people prosper.

• The natural environment and our communities are central to our thinking at all times.