People and Culture Assistant

Trafford College; Altrincham; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

40 days annual leave + bank holidays

Generous 15% pension

Onsite Costa Coffee & Subsidies staff)

Employee Assistance Programme

Tailored Professional Development plan

Free onsite Parking

Job summary

Trafford & Stockport College Group is seeking a proactive People & Culture Assistant to join the newly formed People and Culture Department at the Altrincham Campus. You will be the first point of contact for colleagues, assisting with onboarding, policy guidance, and HR administration in a busy, supportive environment.

The role emphasizes excellent communication, organisation, and a willingness to learn, with opportunities to pursue CIPD Level 3.

Qualifications

• Experience in HR or education is a bonus
• Willingness to develop CIPD Level 3 if not yet held
• Strong communication and customer service mindset

Responsibilities

• Be the first point of contact for all People & Culture queries and provide friendly, helpful guidance
• Support onboarding, pre-employment checks, contracts and ID card production
• Produce letters, references and external correspondence
• Assist managers with first-line Employee Relations queries
• Create guides, videos and webinars to support colleagues
• Keep People systems up-to-date and accurate
• Contribute to people-led events and initiatives
• Promote safeguarding and confidentiality at all times
• Support development of a positive employee experience

Skills

Positive attitude

Excellent communication

Organisational skills

Can-do attitude

Microsoft Office

Willingness to learn (CIPD Level 3)

Tools

Microsoft Office

Job description

Role: People and Culture Assistant

Hours- 36.25 hours per week. Permanent. Full Time

Salary Scale£25,515-£26155 per annum

Location –Altrincham Campus

Pension: 15%

We're thrilled to share that our HR function is evolving into the newly established People and Culture Department. This exciting transformation is a testament to our dedication to creating a vibrant, inclusive, and people-first organisation. To support this transformation, we are looking for a passionate and dedicated People and Culture Assistant to join our team.

We’re on the lookout for a proactive, people‑lovingPeople & Culture Assistant to join our dynamic team.
If you're the kind of person who enjoys helping others, loves making processes smooth and seamless, and takes pride in delivering exceptional service — you’ll fit right in.

Key Responsibilities:

As the first point of contact for all things People & Culture, you’ll play a vital role in creating an amazing colleague experience from the moment someone joins us, right through their journey at the Group.

No two days will be the same, but you can expect to:

• Be the warm, welcoming voice, answering colleague queries
• Provide helpful advice on People policies and systems
• Support onboarding, pre‑employment checks, contract preparation & ID cards
• Produce letters, references and external correspondence
• Help managers with first‑line Employee Relations queries
• Create engaging support tools like guides, videos, and webinars
• Keep our People systems up-to-date and accurate
• Help bring People-led events to life
• Contribute ideas to help us improve, innovate and deliver even better services
• Protect the confidentiality and wellbeing of our staff, promoting safeguarding at all times

What we are looking for:

Someone who brings:

• A positive approach and a genuine passion for helping people
• Great communication skills — friendly, clear, confident
• Strong organisation and attention to detail (you love a tidy inbox!)
• A ‘can‑do’ attitude and the ability to stay calm under pressure
• Good IT skills across Microsoft Office
• A willingness to learn and develop — including working towards CIPD Level 3 if you don’t already have it
• Values that match ours — Ambitious. Resilient, Collaborative. Inclusive. Respectful.

Experience in HR or education is a bonus, but not essential — we’ll help you grow and develop.

You’ll be part of a warm, supportive team where your ideas matter and your contribution makes a real difference. Here, you’ll develop your People expertise, build confidence, and gain hands‑on experience in a busy, friendly environment.

This is more than an admin role — it’s a chance to shape the employee experience for hundreds of colleagues.

About TSCG – Making a difference, together

At Trafford & Stockport College Group (TSCG), you belong to a team that’s committed to shaping brilliant futures – for students and colleagues alike. We believe in unlocking the potential that exists in everyone and when you work with us, your individual skills and experiences are valued. You’ll be part of a supportive and friendly community, where everyone brings their own unique perspective and strengths, and where the work you do is appreciated and celebrated.

We’re deeply rooted in our local communities, with strong connections to businesses, industry, and universities. Together, we’re all working toward a shared mission: to elevate skills, create opportunities, shape futures, and transform lives.

TSCG is not just a place to work – it’s a place to belong, to thrive, and to make a difference.

Exceptional Benefits Package

At TSCG, we believe in rewarding our team for their dedication and hard work. Our exceptional benefits package is designed to support your well‑being, professional growth and overall job satisfaction while ensuring you are valued every step of the way. Join our team and enjoy a competitive benefits package that includes:

• 40 days annual leave plus 8 bank holidays
• Generous company pension contribution 15%
• Onsite Costa Coffee & Subsidies staff canteen
• Employee Assistance Programme that extends the supports to your family members
• Tailored Professional Development plan
• Free onsite Parking

All employees, including senior managers, will normally be appointed to the minimum point of the pay grade for the job. In certain cases, it may be appropriate to appoint to a higher point in the pay grade at the discretion of the Director of HR & Performance due to the candidate’s current salary, experience or qualifications.

Staff at Trafford & Stockport College Group go above and beyond to ensure that our students get the best possible teaching and support to enable them to reach their ambitions. We expect the very highest standards for all students, and this is evidenced year after year by our achievement and progression outcomes. If you are passionate about championing inclusion, fostering positive employee experiences, and making a difference, we invite you to apply for this exciting opportunity.

TSCG is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As part of our commitment to being a Disability Confident Employer, all disabled applicants who meet the minimum requirements of the job, as set out in the job description and person specification, will be guaranteed an interview.

Trafford & Stockport College Group is committed to safeguarding and promoting the welfare of all learners and expects all staff to share this commitment. Employment at Trafford & Stockport College Group is subject to an Enhanced DBS (Disclosure & Barring Service) Check via the Disclosure and Barring Service and any post in regulated activity will also be subject to an additional barred list check. The Group will meet the costs associated with this.

Please note that Keeping Children Safe in Education 2025 requires us to carry out an online search as part of our due diligence on successful candidates.