People and Communications / HR Administrator (12-months)

Kone; Knaphill; Hybrid; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Hybrid working

25 days annual leave

Bank holidays 8

Pension scheme

Private healthcare

GymFlex

Job summary

KONE in Woking is seeking a People & Communications Administrator to support HR processes, maintain employee data in Workday, and provide steady administration to the P&C team. You will be the first point of contact for colleagues, handling queries with discretion and accuracy.

This role offers hybrid working, training, and a benefits package as the company invests in its people. If you are organised, reliable, and able to manage competing priorities, you will thrive in this busy HR

Qualifications

• Proven experience in an administrative role; HR administration experience is highly desirable.
• Basic knowledge of HR practices and UK employment legislation is advantageous.
• Experience using HR systems; Workday experience would be a bonus.
• Strong attention to detail and a commitment to maintaining accurate data.
• Excellent written and verbal communication in English.

Responsibilities

• Monitor the HR mailbox and respond to employee queries within agreed timescales.
• Maintain accurate and confidential employee records and HR data in Workday.
• Ensure HR processes are followed in line with KONE requirements.
• Coordinate health and background checks for new hires.
• Prepare leaver reports and distribute information to third parties.
• Review contractual change letters and correct errors.
• Provide day-to-day admin support to People & Communications Business Partners.
• Process and manage HR-related invoices.
• Coordinate enhanced DBS checks.
• Manage PDI applications and follow-ups.
• Distribute hard-copy NVQ certificates to employees.
• Maintain absence information in Workday.
• Coordinate Cycle to Work approvals and payroll submission each month.
• Support Death in Service administration with confidentiality.
• Report company car and mobile phone activity to third-party provider.
• Maintain the intranet and HR policy updates.
• Produce and maintain weekly HR reports.
• Track visas and provide quarterly updates to HRBP(s).
• Complete quarterly data and payroll reconciliations between Workday and Payroll.

Skills

HR admin

Attention to detail

Excel

Workday

Data management

Communication

Tools

Workday

MS Office

Mail Merge

Job description

KONE has an exciting opportunity for a People & Communications Administrator to join our Woking Office team. This is a great opportunity for an organised, proactive and detail-focused HR professional to play an important role in supporting our employees and the wider People & Communications (P&C) team. You ll be responsible for delivering accurate and timely HR administration, maintaining employee data and supporting a wide range of people processes across the business.

About the role

As a People & Communications Administrator, you ll be a key point of contact for employees and colleagues across KONE, helping to ensure our HR processes run smoothly and providing a high-quality employee experience. You ll work closely with the wider P&C team, HR Business Partners and our global HR support teams, handling a varied workload and managing confidential information with professionalism and discretion.

What you'll be doing

• Monitor the HR mailbox and respond to employee queries, ensuring questions are handled accurately and within agreed timescales
• Maintain accurate and confidential employee records and HR data within Workday, our global HR system
• Ensure HR processes and procedures are followed consistently and in line with KONE requirements
• Coordinate health and background checks for new hires
• Prepare leaver reports and documentation and distribute information to relevant third parties
• Review contractual change letters and ensure any errors are identified and corrected
• Provide day-to-day administrative support to People & Communications Business Partners
• Process and manage HR-related invoices
• Coordinate enhanced DBS checks
• Manage PDI applications and follow-ups
• Request and distribute hard-copy NVQ certificates to employees
• Maintain and update absence information in Workday
• Coordinate Cycle to Work approvals, including ensuring approved applications are submitted to Payroll each month
• Support the administration of Death in Service cases with care and confidentiality
• Report company car and mobile phone activity to our third-party provider
• Maintain the KONE intranet and ensure HR policies and information remain accurate and up to date
• Produce and maintain a range of weekly HR reports
• Track international and European employee visas and provide quarterly updates to HR Business Partners
• Complete quarterly data and payroll reconciliations between Workday and Payroll, working with ASK HR and HR Business Partners to resolve discrepancies
• Support other ad hoc People & Communications activities and projects as required

We re looking for someone

We re looking for someone who is organised, reliable and proactive, with strong attention to detail and the ability to manage competing priorities.

• Proven experience in an administrative role; HR administration experience is highly desirable
• Basic knowledge of HR practices and UK employment legislation is advantageous, but not essential
• Experience using HR systems; Workday experience would be a bonus
• Strong attention to detail and a commitment to maintaining accurate data
• The ability to manage multiple tasks and priorities in a fast-paced environment while meeting deadlines
• Excellent written and verbal communication skills in English
• The ability to handle sensitive and confidential information with discretion
• Good working knowledge of Microsoft Office, particularly Excel; intermediate Excel skills are desirable
• Experience with Mail Merge is advantageous
• A proactive, collaborative approach and the ability to work effectively as part of a team

Don t have experience with everything listed above? That s okay. Full training and support will be provided.

What KONE can offer you

At KONE, we believe in investing in our people and supporting them to build a career they can be proud of. We offer a comprehensive benefits package, including:

• Competitive salary
• 25 days annual leave + 8 bank holidays
• 1 paid volunteering day
• Pension scheme
• Bonus opportunity
• Ongoing learning and development opportunities
• Regular development reviews to support your career goals
• Hybrid working
• GymFlex membership
• Dental insurance
• Private healthcare
• Prolonged Disability Insurance (PDI)
• 24/7 GP support and wellbeing services
• KONE employee discounts
• Long-service awards
• Support and development from experienced leaders within the lift and escalator industry

Join KONE

At KONE, we re committed to creating a workplace where people can thrive, develop and make a difference. If you re looking for a varied HR administration role where you can build your experience, work with a supportive team and contribute to the employee experience, we d love to hear from you.