People Analytics & Operations Specialist

Universal Music Group; Kings Cross; On-site; GBP 42,000 - 60,000; Full time

Job summary

Universal Music Group is seeking a People Operations & Data Specialist to ensure accurate HR records, run data checks, and produce reporting that drives efficiency across UK teams. You will work with Talent Acquisition, Learning & Organisational Development, and our global People Operations group to maintain Workday data, support payroll, and improve processes.

Strong data sensitivity and communication are essential.

Qualifications

• Understanding of Employee Life Cycle administration and HR business processes.
• Strong communication, time management and organizational skills.
• Ability to handle highly sensitive data with confidentiality, discretion and exercise appropriate judgment.
• Experience working in cross functional groups, across multiple countries.
• Confidence to ask why and challenge current processes.

Responsibilities

• Provide Workday support to the People Inclusion and Culture team & employees based in the UK.
• Managing large volumes of HR transactions including hires, changes, leaves, one-time payments and leavers.
• First point of contact for Workday queries (navigation, progress, reports, holiday balances, org structure).
• Maintain ServiceNow ticketing system and manage workload.
• Collaborate with Payroll to ensure accurate Workday data transfer.
• Audit UK data for accuracy and integrity.
• Support data reporting for leadership and decision making.
• Collaborate with global teams to drive process improvements.

Skills

Workday knowledge

HR data reporting

Data auditing

Cross-functional collaboration

Attention to detail

Discretion and confidentiality

Analytical problem-solving

ServiceNow

Tools

Workday

ServiceNow

Job description

Universal Music Group is seeking a People Operations & Data Specialist to ensure accurate HR records, run data checks, and produce reporting that drives efficiency across UK teams. You will work with Talent Acquisition, Learning & Organisational Development, and our global People Operations group to maintain Workday data, support payroll, and improve processes.

Strong data sensitivity and communication are essential.