People Advisor (Employee Relations)

Greene King; Burton upon Trent; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Career progression

Brand discounts (33% off)

Employee assistance program

Inns & hotels discounts (50%)

Refer a friend bonus (£1,500)

Wagestream access

Retail discounts up to 30%

Job summary

Greene King is seeking a People Advisor ERA to deliver first‑line ER guidance and ensure smooth processes for both retail and corporate teams across the UK. The role is a 12‑month fixed‑term contract, Monday to Friday, 12pm–7pm, based at our support centres in Bury or Burton.

You will manage ER cases, liaise with managers, and support with administration and TUPE tasks while building strong cross‑functional relationships.

Qualifications

• Knowledge of HR people practices, including payroll and compliance.
• Experience working with HR systems such as Workday HCM.
• Understanding of GDPR requirements.
• Strong data management and Excel skills.
• Ability to prioritise, manage your own workload, and take ownership of tasks.

Responsibilities

• Set up and manage ER cases through our Case Management System with accurate details and timely updates.
• Handle inbound and outbound calls and emails, ensuring clear communication with managers and wider stakeholders.
• Build strong relationships across the business to stay informed and support operational needs.
• Support with letters, day‑to‑day ER administration, and TUPE‑related tasks.
• Act as a point of escalation for more complex queries.

Skills

HR practices

Payroll awareness

Data management

Excel skills

Prioritisation

Tools

Workday HCM

Case management system

Job description

Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British, the pub experience.

As a People Advisor ERA, you will provide first‑line ER guidance that empowers managers and team members, while keeping processes running smoothly across both our retail and corporate teams.

This role has been created to provide additional resource in response to a temporary increase in workload and service demand. The appointment is for a 12 month fixed-term period while the business assesses and implements longer-term improvements to systems, processes and operating models. The role is therefore linked to a temporary business need and there is no expectation or guarantee of ongoing employment beyond the fixed-term contract.

Please note: This is a 12-month fixed‑term contract (FTC), working Monday to Friday, 12pm–7pm, to cover our busiest periods. This role can be based at either of our support centres in Bury or Burton.

As People Advisor ERA, you will…

• Set up and manage ER cases through our Case Management System with accurate details and timely updates.
• Handle inbound and outbound calls and emails, ensuring clear communication with managers and wider stakeholders.
• Build strong relationships across the business to stay informed and support operational needs.
• Support with letters, day‑to‑day ER administration, and TUPE‑related tasks.
• Act as a point of escalation for more complex queries.

What you’ll bring…

• Knowledge of HR people practices, including payroll and compliance.
• Experience working with HR systems such as Workday HCM.
• Understanding of GDPR requirements.
• Strong data management and Excel skills.
• Ability to prioritise, manage your own workload, and take ownership of tasks.

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands– as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well‑being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…