People Advisor

Group 1 Automotive; Watford; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

33 days annual leave

Exclusive retail discounts

Car discounts and servicing offers

Company pension scheme

Family-friendly policies

Cycle-to-work scheme

Wellbeing support

24/7 access to healthcare

Paid day to volunteer

Share purchase plan

Referral bonus

Training and development opportunities

Life assurance

Flexible working

Job summary

Group 1 Automotive in Watford is seeking a People Advisor to support empowerment and capability of our leaders and colleagues across stores. You’ll be the first point of contact for the People Team via Teams, email or phone, providing information, advice and triage where needed.

You’ll coach managers through employee relations cases, policy applications and change programmes, building strong relationships with People Business Partners and driving service improvement.

Qualifications

• Experience as an HR Advisor or similar HR role.
• Strong knowledge of UK employment law and HR best practices.
• Ability to handle sensitive and confidential information with discretion.
• Excellent communication and interpersonal skills.
• Strong organisational and time management skills.
• Proficiency in HR software and Microsoft Office Suite.
• CIPD qualification desirable.

Responsibilities

• Manage incoming contact to the People Team from managers and colleagues via Teams, email or phone.
• Provide information, advice and triage to other People Team members as needed.
• Coach managers through employee relations cases with consistency and fairness.
• Support managers in applying policies, terms and conditions, and contractual obligations.
• Offer impartial advice and guidance on our people processes and initiatives.
• Assist with conflict resolution via mediation.
• Maintain GDPR-compliant records and maintain relationships with People Business Partners.
• Identify opportunities to improve the People Team service.

Skills

HR Advisor experience

UK employment law

Communication skills

Discretion

Organisational skills

HR software

Microsoft Office

CIPD qualification

Education

CIPD qualification

Job description

People Advisor - Watford (Surrounding Region)

Regional Multi Site Role - Travel Required

Want to be the best you can be? It's what drives us too.

Working with ourPeople Teamas a People Advisor you will be a key part of the organisation andsupporting empowermentand capability of our leaders and colleagues. You will have excellent communication and organisational skills.

As part of a successful, global automotive group, you’ll broaden your experience across ourwide portfolio of stores and brands. And with the right support from us, you’ll be able to progress as high as you can aim.

What we can offer you

• Enjoy 33 days of annual leave(including bank holidays) to rest and recharge
• Save money every day withour exclusive retail discounts
• Drive a great dealwith discounts on new and used cars, plus servicing offers
• Plan for the years ahead with our company pension scheme
• Balance home and workwith our industry-leading family-friendly policies designed to help you spend more time with the people that matter
• Commute for lesswith our cycle-to-work scheme
• Prioritise your wellbeingwith dedicated support for you and your family
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a differencewith a paid day to volunteer in your community
• Invest in your futurewith our company share purchase plan
• Earn financial rewardswhen you refer a friend to join the team
• Keep learning and growing with our training and development opportunities for everyone.
• Life assurancewith the option to increase cover
• We’re open toflexible workingoptions – just ask

What you’ll do day to day

• Manage contact into the People Team from managers and colleagues, these may be via Teams, email or phone, providing a first point of contact service. This could involve providing information and advice or triaging to another member of the People Team.
• Manage,support, and coach managers througha volume and variety of employee relations cases effectively at any one time ensuring a fair, pragmatic and consistent approach is applied across the business.
• Coach and support managers to improve people management capability including all formal processes, contractual obligations, terms and conditions, policies etc.
• Offer impartial advice, support and guidance to colleagues regarding the application of our people processes and initiatives
• Be able to support conflict resolution via mediation.
• Ensure that all correspondence in relation to the above meetsCompany values and standards and externallegal obligations and is recorded appropriately and in line with GDPR standards.
• Develop and maintain strong working relationships with People Business Partners, providing updates on cases, and advising on potential issuesor trends arising to support the long‑term people strategy and agenda
• Identify and contribute to continuous improvement within the People Team around ourPeople advice and wider serviceoffering.
• To support implementation of any change programmesand other organisational changes as appropriate

Helpful skills and qualifications

Don’t worry about ticking off every single skill here− if you care about delivering great experiences as much as we do, we want to hear from you.

• Proven experience as an HR Advisor or in a similar HR role.
• Strong knowledge of UK employment law and HR best practices.
• Excellent communication and interpersonal skills.
• Ability to handle sensitive and confidential information with discretion.
• Strong organisational and time management skills.
• Proficiency in HR software and Microsoft Office Suite
• CIPD (or working towards) qualifications desirable

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don’t need to love cars to work with us- just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.

Respect - Integrity - Transparency - Teamwork – Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.