People Advisor

The Talent World; St Helens; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Hybrid working

Job summary

The Talent World is seeking a People Advisor on a 12-month fixed-term contract based in St Helens. You will support HR processes, guide managers and employees, and help the not-for-profit organisation run smoothly.

You will manage employee relations, performance, attendance and policy guidance, while collaborating with cross-functional teams and trade unions to deliver high-quality HR service. The successful candidate will have CIPD Level 5 or equivalent, strong HRIS skills, and proven

Qualifications

• CIPD Level 5 qualification or equivalent experience in a similar role.
• Proven experience in an HR/People Advisory position across employee relations.
• Solid understanding of employment law and HR best practice.
• Experience supporting managers with performance, attendance, conduct and capability issues.
• Strong communication and interpersonal skills with the ability to influence at all levels.

Responsibilities

• Manage a diverse portfolio of employee relations cases with timely, expert guidance.
• Support performance management activities, development planning, and HR data usage.
• Lead attendance management, including absence monitoring and sickness case administration.
• Provide practical guidance on HR policies, ensuring legal compliance and best practice.
• Collaborate with stakeholders to deliver consistent HR service across the organisation.
• Support recruitment, retention, talent development and apprenticeship initiatives.
• Contribute to People Strategy, change programmes and corporate transformation.
• Identify learning needs and facilitate access to training solutions.
• Maintain accurate, confidential employee records and audit readiness.
• Work with trade unions to build positive relationships and employee engagement.
• Drive efficiency via streamlined processes and effective HR systems.

Skills

CIPD Level 5

HR advisory experience

Employment law knowledge

Communication skills

Interpersonal skills

Data protection & compliance

HRIS / HR information systems

Not-for-profit sector experience

Education

CIPD Level 5 qualification

Tools

Microsoft Office

HRIS

Job description

As a People Advisor on a 12-month fixed-term contract, you'll play a key role in supporting HR processes and helping the organisation run smoothly. Based in St. Helens, your work will focus on providing guidance and support to managers and employees in the not-for-profit sector.

Client Details

This organisation operates in the not-for-profit sector and is based in St. Helens.

Description

• Managing a diverse portfolio of employee relations cases, providing timely and expert advice to managers and employees on a range of people matters.
• Supporting performance management activities, including capability processes, development planning, and the effective use of people data and HR systems.
• Leading attendance management processes, including absence monitoring, return-to-work discussions, and the management of long-term sickness cases.
• Providing clear and practical guidance on HR policies and procedures, ensuring compliance with employment legislation and best practice.
• Building strong and effective relationships with managers, acting as a trusted advisor on people-related matters and supporting informed decision-making.
• Collaborating with Housing, Assets, and Corporate teams to deliver a consistent, high-quality HR service across the organisation.
• Supporting recruitment, retention, talent development, and apprenticeship initiatives to attract and develop a skilled workforce.
• Contributing to the delivery of the People Strategy, organisational change programmes, and wider corporate transformation initiatives.
• Identifying learning and development needs and facilitating access to appropriate training and development solutions.
• Maintaining accurate and confidential employee records, ensuring data integrity, compliance, and audit readiness.
• Working in partnership with trade union representatives to build positive relationships and support effective employee engagement.
• Driving value for money through streamlined processes, continuous improvement, and the effective use of HR systems and resources.

Profile

A Successful People Advisor Should Have

• CIPD Level 5 qualification (or currently working towards it), or equivalent knowledge and experience gained in a similar role.
• Proven experience in an HR/People Advisory position, providing guidance and support across a broad range of employee relations matters.
• Sound understanding of employment law and HR best practice, with the ability to apply this knowledge effectively in the workplace.
• Experience supporting managers with performance, attendance, conduct, and capability issues, ensuring fair and consistent outcomes.
• Excellent communication and interpersonal skills, with the ability to influence, challenge constructively, and build positive relationships at all levels.
• Strong organisational and workload management skills, with the ability to balance competing priorities and meet deadlines in a fast-paced environment.
• High attention to detail and experience maintaining accurate, confidential records in line with data protection and compliance requirements.
• Experience of working collaboratively with a range of stakeholders; experience of partnering with trade unions would be advantageous.
• Knowledge of apprenticeship programmes, talent development, and workforce planning initiatives would be beneficial.
• Strong IT skills, including experience using HR information systems and Microsoft Office applications.
• A proactive, resilient, and solutions-focused approach, with a strong commitment to delivering excellent customer service.
• Demonstrates a commitment to health and safety, equality, diversity and inclusion, and continuous improvement in service delivery.

Job Offer

• Salary dependent on the level of experience.
• 12-month fixed-term contract within the not-for-profit sector.
• Opportunity to work in St. Helens & Liverpool with a dedicated team.
• Hybrid working.