People Advisor

THE WHITE COMPANY; Northampton; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated HR Advisor to join their People Partnership Team. This role is pivotal in providing generalist HR support while fostering strong relationships across Retail and other business areas. The successful candidate will engage in various projects, ensuring alignment with the company's values and culture. With a focus on employee relations, analytics, and organizational design, this position offers a unique opportunity to influence people management positively. If you're passionate about HR and eager to make a difference, this role is perfect for you.

Benefits

Up to 50% Discount

23 Days Holiday

Pension Scheme

Life Assurance

Daily Fruit Basket

Hybrid Working

Flexi Working Hours

Social Events

Volunteer Day

Qualifications

• Experience in providing generalist HR support and advice.
• Ability to build strong relationships with stakeholders.

Responsibilities

• Provide HR support to Store and Area Managers.
• Support employee relations and talent management initiatives.

Skills

People Advisory Experience

Stakeholder Management

Employee Relations

Analytical Skills

Microsoft Office Proficiency

Education

HR Certification

Bachelor's Degree in Human Resources

Tools

HR Analytics Tools

Learning and Development Platforms

Job description

Our Role

Forming an integral part of the People Partnership Team, this role will be responsible for providing generalist HR support and advice in all aspects of people management to The White Company Stores and business partners. The role will be responsible for building strong business relationships and driving ‘People Partnership’ across Retail, partnering with Area Managers to influence better people-focused business decisions. While primarily supporting Retail stores, there will also be advisory duties supporting Retail, Head Office, and Contact Centre colleagues. The role offers opportunities to work on specific projects within the wider People Team and to take ownership of key business priorities.

Please be aware this role is a 4-month FTC to cover maternity leave that requires an immediate start.

What you’ll be doing

People Partnership

• Act as a first point of contact, providing generalist HR support to Store Managers and Area Managers, advising on all elements of people management.
• Build sustainable, strong business relationships with key stakeholders across the Retail estate.
• Provide a swift and responsive HR service to managers and employees on a wide range of queries.
• Build strong relationships with other People Advisors to ensure consistent advice across the team.
• Support the Retail ‘People Plan’, aligned with the department strategy.
• Present relevant and timely updates to the People Partnership Manager and key business partners.
• Coach and train business partners to manage their teams effectively, in line with TWC values and culture.
• Understand our brand and ensure it is reflected in all people management materials, policies, and communications.
• Create and maintain partnerships with L&D, Talent Acquisition, Communications & Engagement, and Pay & Reward teams to ensure coordinated people initiatives.

Insight

• Support the People Partnership Manager in creating people analytics that tell a story aligned with the people strategy.
• Use analytics to facilitate impactful conversations with business partners, guiding better decisions.
• Utilize relevant metrics to develop insights supporting People Team strategies and influencing management behavior.
• Ensure all department trackers and reports are up-to-date.

Employee Relations

• Work with Store and Area Managers to provide solutions-focused support on employee relations issues such as disciplinary and grievance procedures, addressing recurring issues proactively.
• Support Retail in talent management, including managing underperformance and identifying high performers.
• Stay updated on employment law changes to ensure policies and practices remain compliant.
• Ensure policies and procedures are interpreted fairly and consistently across teams.
• Support ER investigations by taking notes, advising on processes, and confirming outcomes.
• Assist with flexible working applications.

Reward

• Guide and advise on remuneration submissions, supporting completion of relevant paperwork.
• Support annual reward processes such as pay reviews and bonuses.
• Assist with salary benchmarking to align TWC salaries with market standards.

Organisation Design

• Support proposed structural changes, working with managers to develop proposals and support delivery.
• Assist senior colleagues on organisational design projects and queries.
• Help evaluate ways of working to optimize team output.

What will make you brilliant at this role

• Proven experience at a People Advisory level.
• A passion for our brand.
• Desire to work collaboratively to create a consistent approach to people management.
• Honest, open, and transparent working style.
• A commitment to building strong, honest relationships at all levels.
• A positive approach to stakeholder relationships and long-term partnerships.
• Encourages collective thinking and shared success.
• Proficiency with systems, especially Microsoft Office, and the ability to quickly adapt to new solutions.
• A drive to create something special and influence others positively.

What we offer you

At The White Company, we value our employees’ dedication and reward with great benefits and competitive salaries.

• Discount - Up to 50%
• Holiday – 23 days rising to 25 with service
• Perkplace Benefits Platform – discounts on well-being and lifestyle
• Wagestream Money Management app – supporting financial wellbeing
• Structured development through our Learning and Development Hub
• Pension Scheme
• Life Assurance

Additional Benefits (Head Office roles only)

• Fruit basket daily
• Tea and coffee provided
• Hybrid working – work from home on Mondays and Fridays
• Flexi working hours (9-5.30, finishing at 5 on Fridays)
• Social events including Christmas parties
• Seasonal Sample Sales
• Volunteer Day with a charity of your choice

Our Equality, Diversity, and Inclusion statement of commitment

We are committed to creating an inclusive culture that values diversity and allows everyone to bring their authentic selves to work. We promote respect, encouragement, and celebration of differences, ensuring everyone feels they belong. Our recruitment process actively supports our Equality, Diversity, and Inclusion policies.

Our Sustainability statement of commitment

We aim to build a sustainable legacy for the future of people and the planet, reflecting this commitment in all our activities.