People Advisor

Ground Control; Manchester; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Competitive salary

Pension scheme

Private GP service

Life insurance

Subsidised gym membership

Holiday buy scheme

Job summary

Ground Control is seeking a capable People Advisor to join our expanding People team. You will focus on managing employee relations cases, day-to-day HR queries and supporting managers through people processes.

You will work with a People Business Partner, take ownership of cases, maintain records, draft HR communications and assist with TUPE and policy implementation, contributing to a reliable HR service across the business.

Qualifications

• Experience in HR or People advisory handling employee relations.
• Ability to respond to day-to-day HR queries with clear guidance.
• Experience supporting managers through people processes and policy.

Responsibilities

• Manage employee relations cases with accuracy and discretion.
• Respond to queries relating to People policies and procedures.
• Draft letters, HR documentation and contractual correspondence.
• Support TUPE transfers and business change activity under supervision.
• Escalate complex or high-risk matters as required.
• Assist with recruitment, onboarding and exits as needed.
• Maintain accurate employee information and HR records.

Skills

Employee relations

HR policies

Case management

Communication

People advisory

Tools

HR systems

Microsoft Office

Job description

Contract Type: Permanent

Working Hours: 40 hours per week, Monday-Friday

Location: North of England

Salary: £35,000+

We are looking for a capable and pragmatic People Advisor to join our expanding People team. This role will suit someone who enjoys the practical side of HR, including managing employee relations cases, responding to day-to-day queries and supporting managers through people processes. You will work closely with a People Business Partner, who will provide direction and oversight where required, while allowing you to take responsibility for progressing your work and delivering a reliable service to the business.

Why join Ground Control?

Do work that matters - The advice and support you provide will help managers handle employee matters fairly, consistently and with confidence. Whether you are responding to a query, supporting an employee relations case or helping with a business change process, your work will contribute directly to the experience of employees and managers across the organisation.

Build your experience - You will gain exposure to a broad range of people matters within a large and operationally varied business. Alongside day-to-day case management and HR queries, you will support TUPE activity, policy application, documentation and wider People processes. This provides an opportunity to strengthen your practical HR knowledge and develop your confidence across different areas of the employee lifecycle.

Work as part of a supportive team - You will work closely with colleagues across the People team. We are looking for someone who can work competently within their area of responsibility, while recognising when to seek direction or elevate a matter. You will be supported to ask questions, share your views and learn from the experience of others.

Build trusted relationships - You will be a regular point of contact for managers and colleagues, helping them understand People policies, processes and next steps. By providing clear, timely and practical support, you will help build confidence in the People team and contribute to a consistent HR service across the business.

Contribute to continuous improvement - As part of your role, you may identify recurring queries, process gaps or opportunities to improve the way information is communicated or recorded. You will be encouraged to share practical ideas and contribute to improvements where appropriate.

What You Will Be Doing

A significant part of your role will involve managing employee relations cases and responding to day-to-day HR queries.

Your Responsibilities Will Include

• Supporting managers with performance, conduct, capability, grievance and absence matters
• Managing cases and maintaining accurate records and documentation
• Responding to queries relating to People policies and procedures
• Drafting letters, contractual documentation and other HR correspondence
• Supporting TUPE transfers and other business change activity under appropriate supervision
• Escalating complex, sensitive or higher-risk matters where required
• Supporting probation, appraisal and performance management processes
• Maintaining accurate employee information
• Assisting with recruitment, onboarding and employee exit processes where required
• Supporting policy reviews, People projects and wider team priorities
• Sharing knowledge and supporting colleagues across the People team

What we are looking for

You will have previous experience working in an HR or People advisory role and a practical understanding of employee relations processes.

You Will Also Need

• Experience supporting disciplinary, grievance, performance, capability and absence matters
• The ability to manage a varied workload and progress work within agreed timescales
• Confidence responding to managers and explaining HR processes clearly
• Good judgement and the ability to recognise when guidance or escalation is required
• A pragmatic and solutions-focused approach
• Strong communication and relationship-building skills
• The ability to take direction and work effectively as part of a wider team
• High attention to detail and experience producing accurate HR documentation
• The ability to handle confidential and sensitive information appropriately
• Experience maintaining HR records and using HR systems
• Competence using Microsoft Office applications
• An understanding of recruitment, onboarding and employee exit processes
• The ability to remain organised and resilient in a fast-paced environment

Benefits;

• Competitive salary – aligned with your skills and experience
• Pension scheme – helping you plan for the future
• Recognition schemes – celebrating and rewarding great work
• Private GP service – fast, convenient access to medical support
• Life insurance – providing added peace of mind
• Subsidised gym membership – supporting your health and wellbeing
• Holiday buy scheme – purchase up to 5 additional days of annual leave

About Ground Control

Ground Control is a leading external maintenance and environmental services business, supporting customers across sectors including utilities, infrastructure, rail, construction, commercial property and public services. Our People team supports a large and geographically dispersed workforce, creating a varied working environment and a broad range of day-to-day people matters. As a certified B Corp, we are committed to using business as a force for good and creating a fair, inclusive and supportive workplace.

If you enjoy practical HR work, value being part of a supportive team and want to continue building your advisory experience, we would be pleased to hear from you.

Equal Opportunities Statement

At Ground Control, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered to thrive. We believe that diversity drives innovation and success, and we welcome applications from individuals of all backgrounds, experiences, and perspectives.

We are proud to be an equal opportunities employer. We do not discriminate on the basis of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (including colour, nationality, ethnic or national origin), religion or belief, sex, sexual orientation, or any other protected characteristic as defined in the Equality Act 2010.

We actively support and promote an inclusive culture, ensuring fair and equitable treatment throughout the recruitment process and across all stages of employment, including training, development, promotion, pay, and termination. We are committed to providing reasonable adjustments for disabled applicants and employees, and to creating a working environment free from discrimination, harassment, bullying, or victimisation.

We expect all colleagues to uphold our values of dignity, respect, and inclusion. We take a zero-tolerance approach to any form of discriminatory behaviour and are committed to continuous improvement through training, inclusive policies, and accountability at all levels.