People Advisor

CBRE Group, Inc.; Greater London; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

CBRE Group, Inc. in London is seeking a proactive HR Generalist to provide warm, practical HR support across the UK business.

You will partner with line managers and employees to resolve day-to-day people matters, applying policy consistently and ensuring HR processes are clear and accessible. Working with the People team, you will coordinate cyclical activities, support key initiatives and maintain accurate people data while delivering a reliable, inclusive employee experience.

Qualifications

• Minimum CIPD Level 3 qualification.
• Provide clear, balanced, people‑centred HR advice to managers in line with policy.
• Coordinate and deliver People activities with accurate documentation and timely communications.
• Manage a range of employee relations cases with care and professionalism.
• Support medical declarations, sickness absence, occupational health referrals and PHI applications.
• Explain HR policies and guidance in a practical way for managers and employees.
• Prepare concise HR reports and insights for assigned areas.
• Collaborate with managers and HR colleagues to resolve matters with governance.
• Support inclusion, engagement and wellbeing initiatives.
• Contribute to HR projects and continuous improvement.

Responsibilities

• Provide warm, practical HR support across the business, working with line managers and employees.
• Coordinate cyclical People activities and maintain accurate people data.
• Apply policy consistently and ensure HR processes are clear and accessible.
• Manage employee relations cases with care and professionalism.
• Support medical declarations, sickness absence, occupational health referrals and PHI applications.
• Explain HR policies in a straightforward, practical way for managers and employees.
• Prepare HR reports and insights to aid decision making.
• Work with HR colleagues to deliver reliable, well-governed HR services.
• Promote inclusion, engagement and wellbeing through initiatives and communications.

Skills

HR advisory

Employee relations

Policy interpretation

Data reporting

Communication

Education

CIPD Level 3

Job description

Location: London EC4M
Hybrid: Office 3 days a week
Reporting to:People Business Partner

As part of the UK HR team, you will provide warm, practical and trusted HR support across the business. Working closely with line managers and employees, you will help resolve day-to-day people matters, support the consistent application of policy and make HR processes feel clear and accessible. You will coordinate cyclical People activities, support key HR initiatives and maintain accurate people data, ensuring tasks are completed efficiently, carefully and on time. With sound judgement, strong organisation and clear communication, you will help build line manager confidence, support inclusive ways of working and contribute to a positive employee experience. You will work collaboratively with the wider People team helping to deliver a reliable and supportive HR service.

Key role requirements

• Minimum CIPD Level 3 qualified
• Provide clear, balanced and people-centred HR advice to managers, supporting consistent, compliant and fair handling of people matters in line with policy.
• Coordinate and deliver People activities, making sure processes are followed, documentation is accurate and communications are timely, helpful and easy to understand.
• Manage a range of employee relations cases with care and professionalism, including early fact-finding and information gathering, escalating more complex matters.
• Support case work for medical declarations, sickness absence, occupational health referrals and PHI applications, ensuring colleagues and managers understand the process and next steps.
• Interpret and explain HR policies, procedures, company requirements and employment-related guidance in a straightforward, practical way for managers and employees.
• Prepare concise HR reports, data and insights for assigned areas, helping identify themes, updates and actions that support informed decision-making.
• Working with managers and HR colleagues to resolve matters through good practice, sound judgement and consistent governance.
• Build line manager confidence by offering practical guidance, coaching on process steps and reinforcing inclusive, effective ways of working.
• Prepare Peakon engagement reporting for assigned areas, supporting insight, follow-up actions and ongoing conversations about engagement and wellbeing.
• Promote inclusion, engagement and wellbeing by ensuring activities, communications and processes are thoughtful, accessible and respectful.
• Contribute to HR projects and continuous improvement, bringing curiosity, attention to detail and a supportive approach to improving the employee experience.
• Support effective communication by helping shape and share people updates for team meetings, manager briefings and divisional communications.

Measures of success

• HR activity is delivered accurately, thoughtfully and on time.
• Employee relations and absence cases are managed consistently, with appropriate escalation and clear documentation.
• Managers feel supported, informed and more confident in applying people processes.
• People data, reporting and insights are reliable, clear and useful for decision-making.
• Employees experience HR processes as fair, respectful and consistent.
• People lifecycle activities are coordinated smoothly and with clear communication.

Behaviours

• Make change happen: Resilient and adaptable, with the confidence to support change in a busy, fast-paced team environment while keeping people experience front of mind.
• Do better every day: Highly organised and detail-focused, with a proactive approach to solving problems, improving processes and following through on commitments.
• Collaborate to deliver our best work: Positive, approachable and able to build trusted relationships with managers, employees and HR colleagues across the business.
• Always learning: Curious and commercially aware, with a commitment to developing HR knowledge, data confidence and understanding of employment law and best practice.
• Treat each other with care and respect: Strong interpersonal skills, balancing empathy and confidentiality with the judgement needed to guide difficult conversations and decisions.

Disclaimer:

Please be advised that effective January 1, 2025, CBRE Project Management and Turner & Townsend were consolidated into a single global business entity. As a candidate applying for a position, you should be aware that while your initial employment may be with CBRE GWS, you will subsequently transfer directly to Turner & Townsend at a date to be determined.