People Advisor

Norwood Ravenswood; London; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

Norwood Ravenswood, a leading charity in the UK, seeks a People Advisor to support employee relations and change management processes. This role requires strong communication skills, CIPD qualifications, and expertise in navigating complex people-related challenges. With a hybrid working model, you will play a critical role in guiding the organization through various employee matters while promoting a supportive workplace culture.

Benefits

Competitive salary & benefits package

21 days annual leave plus bank holidays

Employee Assistance Programme

Flexible working hours

Cycle to work scheme

Qualifications

• Experienced in employee relations including grievances and disciplinary actions.
• Strong capability in consulting and change management.
• Ability to support and guide managers through sensitive issues.

Responsibilities

• Support with employee relations matters, ensuring compliance with employment law.
• Advise line managers on employment contracts and related legislation.
• Maintain collaborative relationships with managers and conduct workshops.

Skills

Emotional Intelligence

Communication

Flexibility

Analytical Thinking

Education

CIPD Level 3 qualification or above

Job description

Location: Head Office, London and Ravenswood

Hybrid working: 2 days on site as required (between Stanmore, London & Ravenswood Village) and home working

Are you CIPD qualified, up to speed with the latest employment laws, and experienced in employee relations including disciplinary, grievances, change management, and consultation processes? Do you possess strong people skills, enjoy working at pace, and can quickly build effective working relationships with excellent communication skills? If so, we have an ideal opportunity for you to put your expertise into a purpose-led and rewarding role!

We are seeking an experienced People Advisor to play a critical role in supporting the organisation through complex employee relations matters, change management, organisational restructures, and stakeholder partnerships. This is a key role for someone who can offer expert advice, influence leaders, and guide managers through sensitive people-related challenges with confidence, clarity, and professionalism.

Benefits at Norwood include:

• The opportunity to work for a leading UK charity
• Competitive salary & benefits package
• 21 days annual leave plus 8 bank holidays and Jewish festivals where they fall on a working day and work is not permitted (FTE)
• 1pm finish on a Friday
• Workplace Pension Scheme: Plan for your future with confidence.
• Employee Assistance Programme: We care about your well-being.
• £300 When You Introduce a Friend: Spread the word and reap the rewards.
• Free Eye test & Eyewear allowance
• Access to ‘Blue Light’ discount scheme
• Cycle to work scheme
• Excellent career progression pathway
• Enhanced benefits coming in July 2025

Main Duties and Responsibilities:

• Support the People Partner in providing full support with all matters relating to employee relations, including disciplinary, grievance, change management (restructures), capability, performance management, absence management, and employee terms and conditions.
• Advise line managers on employment law, employment contracts, and employee relations. Support and advise departmental colleagues on People and Culture matters, maintaining confidentiality and ensuring clear, effective communication.
• Lead casework related to employee relations issues, including making recommendations, providing advice, liaising with Occupational Health, supporting disciplinary hearings, grievance procedures, and change process consultations. Support development and maintenance of a performance management framework, enhancing managers’ skills in this area.
• Develop and maintain collaborative relationships with managers and colleagues, establishing professional credibility.
• Review, update, and communicate legislation, policies, and best practices organization-wide.
• Assist in designing and delivering development workshops to enhance knowledge and skills.
• Maintain accurate, up-to-date records for all responsibilities, ensuring compliance with the Data Protection Act.
• Regularly meet with the People Partner to discuss matters of concern, seeking advice and guidance as needed, and promptly addressing employee relations issues.
• Possess a sound awareness of employment law to guide front-line managers effectively.
• Demonstrate strong presentation and facilitation skills.
• Participate in producing and reviewing HR policies.
• Hold CIPD Level 3 qualification or above.
• Quickly analyze situations and respond appropriately when providing advice or guidance.
• Communicate effectively at all levels, internally and externally, building credibility across the organization.
• Show sensitivity and respect for cultural diversity.
• Exhibit excellent people skills, including observation, listening, empathy, tact, and diplomacy.
• Be customer-focused with a “can do” attitude.
• Work effectively as part of a team and independently, setting your own agenda in support of services.
• Plan time effectively and work independently.
• Build and maintain good relationships with colleagues and the wider community.
• Show high commitment and enthusiasm.
• Remain focused on long-term vision while handling daily tasks efficiently.
• Value diversity and be sensitive to the Jewish context in which Norwood operates.
• Understand the roles of other professionals and principles of partnership.
• Be a driver with the ability to travel to other sites.
• Adhere to Norwood’s values and behaviors.

About Norwood:

Founded in 1795, Norwood is the oldest Jewish charity in the UK. We support and empower neurodiverse children, their families, and people with neurodevelopmental disabilities to live their best lives.

Click here to find out more about Norwood.

Our Norwood Values and Behaviours underpin everything we do as we continue to support and empower neurodiverse children, their families, and people with neurodevelopmental disabilities to live their best lives.

Here is a short Norwood video highlighting the vital work we do and the people we support.

If this opportunity interests you, please apply today and our Recruitment team will be in touch.

We reserve the right to close this advertisement early if we receive a high volume of suitable applications.

Due to the high number of candidates who apply to our roles at Norwood, please note we can only provide feedback following an interview if shortlisted.

We actively celebrate everyone's different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.

We are a kind and compassionate community. Empowerment and respect are at the heart of everything we do and believe in at Norwood.

If you are positive and resilient and a force for good, we are for you!

We strive for excellence and to make a real difference to the lives of the people we support. Our team is one of our biggest assets.

We nurture a supportive environment for our people, with tailored training and career development at all levels.

We reserve the right to close this advertisement early if we receive a high volume of suitable applications.

We actively celebrate everyone's different abilities, sexual orientation, ethnicity, faith, and gender.

Everyone is welcome and supported in their development at all stages in their journey with us.