People Advisor

CBRE; Greater London; Hybrid; GBP 35,000 - 52,000; Full time

Job summary

CBRE in London is seeking a proactive HR professional to provide warm, practical HR support across the business, partnering with line managers and employees to resolve day-to-day people matters and ensure policy is applied consistently. You will coordinate People activities, maintain accurate data, and contribute to HR initiatives that improve the employee experience and promote inclusive ways of working.

This hybrid role reports to the People Business Partner and involves delivering insights

Responsibilities

• Provide clear, balanced and people-centred HR advice to managers, supporting compliant handling of people matters in line with policy.
• Coordinate and deliver People activities, ensuring processes are followed, documentation accurate and communications clear and helpful.
• Manage a range of employee relations cases with care, including early fact-finding and escalation of complex matters.
• Support casework for medical declarations, sickness absence, occupational health referrals and PHI applications.
• Interpret and explain HR policies, procedures and employment guidance in a straightforward, practical way for managers and employees.
• Prepare concise HR reports, data and insights for assigned areas, helping identify themes and actions for decision-making.
• Work with managers and HR colleagues to resolve matters through good practice and governance.
• Build line manager confidence by offering practical guidance, coaching on process steps and inclusive working practices.
• Prepare Peakon engagement reporting for assigned areas, supporting insights and follow-up actions.
• Promote inclusion, engagement and wellbeing by ensuring communications and processes are accessible and respectful.

Job description

Location: London EC4M

Hybrid: Office 3 days a week

Reporting to: People Business Partner

As part of the UK HR team, you will providewarm, practical and trusted HR support across the business. Working closelywith line managers and employees, you will help resolve day-to-day peoplematters, support the consistent application of policy and make HR processesfeel clear and accessible. You will coordinate cyclical People activities,support key HR initiatives and maintain accurate people data, ensuring tasksare completed efficiently, carefully and on time. With sound judgement, strongorganisation and clear communication, you will help build line managerconfidence, support inclusive ways of working and contribute to a positiveemployee experience. You will work collaboratively with the wider People teamhelping to deliver a reliable and supportive HR service.

Key role requirements

• Provide clear, balanced and people-centred HR advice to managers,supporting consistent, compliant and fair handling of people matters in linewith policy.
• Coordinate and deliver People activities, making sure processes arefollowed, documentation is accurate and communications are timely, helpful andeasy to understand.
• Manage a range of employee relations cases with care andprofessionalism, including early fact-finding and information gathering,escalating more complex matters.
• Support case work for medical declarations, sickness absence,occupational health referrals and PHI applications, ensuring colleagues andmanagers understand the process and next steps.
• Interpret and explain HR policies, procedures, company requirementsand employment-related guidance in a straightforward, practical way formanagers and employees.
• Prepare concise HR reports, data and insights for assigned areas,helping identify themes, updates and actions that support informeddecision-making.
• Working with managers and HR colleagues to resolve matters throughgood practice, sound judgement and consistent governance.
• Build line manager confidence by offering practical guidance,coaching on process steps and reinforcing inclusive, effective ways of working.
• Prepare Peakon engagement reporting for assigned areas, supportinginsight, follow-up actions and ongoing conversations about engagement andwellbeing.
• Promote inclusion, engagement and wellbeing by ensuring activities,communications and processes are thoughtful, accessible and respectful.
• Contribute to HR projects and continuous improvement, bringingcuriosity, attention to detail and a supportive approach to improving theemployee experience.
• Support effective communication by helping shape and share peopleupdates for team meetings, manager briefings and divisional communications.

Measures of success

• HR activity is delivered accurately, thoughtfully and on time.
• Employee relations and absence cases are managed consistently, withappropriate escalation and clear documentation.
• Managers feel supported, informed and more confident in applyingpeople processes.
• People data, reporting and insights are reliable, clear and usefulfor decision-making.
• Employees experience HR processes as fair, respectful andconsistent.
• People lifecycle activities are coordinated smoothly and with clearcommunication.

Behaviours

• Make change happen: Resilient andadaptable, with the confidence to support change in a busy, fast-paced teamenvironment while keeping people experience front of mind.
• Do better every day: Highly organisedand detail-focused, with a proactive approach to solving problems, improvingprocesses and following through on commitments.
• Collaborate to deliver our best work:Positive, approachable and able to build trusted relationships with managers,employees and HR colleagues across the business.
• Always learning: Curious andcommercially aware, with a commitment to developing HR knowledge, dataconfidence and understanding of employment law and best practice.
• Treat each other with care and respect:Strong interpersonal skills, balancing empathy and confidentiality with thejudgement needed to guide difficult conversations and decisions.

Disclaimer

Please be advised that effectiveJanuary 1, 2025, CBRE Project Management and Turner &Townsend wereconsolidated into a single global business entity. As a candidate applying fora position, you should be aware that while your initial employment may be withCBRE GWS, you will subsequently transfer directly to Turner & Townsend at adate to be determined.