People Advisor

Maison Estelle; Greater London; On-site; GBP 42,000 - 43,000; Full time

Benefits offered by this job

Biannual socials

Birthday day off

Staff meals

Pension & Life Assurance

28 days holiday

Refer-a-friend bonus

Job summary

Maison Estelle is a private members’ club in a Grade I-listed Georgian townhouse in Mayfair. We seek a People Advisor to partner with managers, provide practical HR support across the colleague lifecycle, and drive compliant, fair people practices.

This hands-on role involves coaching managers through complex matters, supporting colleagues through key moments, and ensuring a positive, discreet, and legally compliant workplace culture.

Qualifications

• 2–3 years’ experience in a People & Culture, HR Advisor or similar role.
• Proven experience managing employee relations cases independently.
• Strong understanding of UK employment law and HR best practice.
• Excellent organisation skills and attention to detail.
• Confident communication to build relationships at all levels.

Responsibilities

• Be a trusted people partner, providing practical advice to managers and colleagues across HR matters.
• Manage employee relations cases from start to finish, ensuring fair and compliant handling.
• Coach and empower managers on performance, absence, conduct and people challenges.
• Lead absence management and support through family leave processes.
• Champion best practice, ensuring policies and Right to Work processes are followed.
• Support the colleague journey from onboarding through offboarding with professional touchpoints.
• Maintain accurate HR systems and produce meaningful people data and reports.
• Be the go-to person for HR queries with timely, solutions-focused support.

Skills

HR knowledge

Independent ER case management

UK employment law

Communication skills

Discretion

Job description

Who are we?

Maison Estelle is a private members’ club set in a Grade I-listed Georgian townhouse on Grafton Street, Mayfair. A ‘hosted home’, bringing people together that have plenty to say and nothing to prove. A new school club (no rules), with old school values of personalised service and discretion.

Make a real difference to the colleague experience.

As a People Advisor, you’ll be a trusted partner to managers and colleagues, providing expert, practical support across employee relations and the full colleague lifecycle.

This is a hands-on role where your advice will have a genuine impact. From coaching managers through complex people matters to supporting colleagues through key moments in their journey, you’ll help create a positive, fair and engaging workplace while ensuring the business remains compliant with UK employment legislation and best practice.

You’ll be joining a team that genuinely values its people, giving you the opportunity to build strong relationships across the business and play an important role in shaping the colleague experience.

What you’ll be doing

• Be a trusted people partner, providing confident and practical advice to managers and colleagues across a broad range of HR matters.
• Manage employee relations cases from start to finish, ensuring a fair, consistent and legally compliant approach.
• Coach and empower managers on performance, absence, conduct and everyday people challenges.
• Lead absence management and support colleagues and managers through family leave processes.
• Champion best practice, ensuring policies, Right to Work processes and employment legislation are consistently followed.
• Support the colleague journey, from onboarding through to offboarding, ensuring every touchpoint is professional and positive.
• Keep things running smoothly, maintaining accurate HR systems and producing meaningful people data and reports.
• Be the go-to person for HR queries, offering approachable, timely and solutions-focused support.
• Build strong relationships across the business, becoming someone managers and colleagues can rely on.

What we’re looking for

We’re looking for someone who combines strong HR knowledge with a genuine passion for people.

You’ll ideally have:

• 2–3 years’ experience in a People & Culture, HR Advisor or similar role.
• Proven experience managing employee relations cases independently.
• A strong understanding of UK employment law and HR best practice.
• Excellent organisation skills and a strong eye for detail.
• The confidence and communication skills to build relationships at all levels.
• A proactive, practical and solutions-focused approach.
• The ability to work independently while also being a collaborative team player.
• A high level of discretion and professionalism when dealing with sensitive and confidential information.
• Most importantly, a genuine passion for people and creating a great colleague experience.

What’s on offer?

The on-target earning potential is £42,200 per annum, made up of:£41,000 base salary + £1,200 qualified estimate in gratuities and service charge*.

If you’re an experienced HR professional looking for a role where you can make a visible impact, build trusted relationships and put people at the heart of the business, we’d love to hear from you.

*Gratuities and service charge are subject to business performance and individual eligibility.

What’s in it for you?

AtEstelle, we prioritise your well-being and growth, offering a range of perks to enrich your experience. Enjoy exclusive staff rates and biannual socials. Nurture your well-being with stocked colleague spaces and staff food. Engage in forums shaping The Estelle Way. Join us for a fulfilling journey where you arevalued,supported, andcelebrated.

Here at Estelle, we want to create a unified culture and sense of belonging across both Estelle Manor and Maison Estelle. We have a range of perks and benefits at your fingertips:

• Biannual company socials plus smaller social and sports groups.
• Birthday day off
• Goes without saying, but we will feed you during your shift.
• Added protection of our pension and life assurance schemes.
• 28 days holiday, inclusive of bank holidays, which increases with length of service.
• Recommend-a-friend bonus scheme.

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