People Administrator Apprenticeship

Northumbria; Newcastle upon Tyne; Hybrid; GBP 27,000 - 28,000; Full time

Benefits offered by this job

26 days leave

NHS Fleet Car Lease

Enhanced maternity & parental leave

Public sector pension (16%)+(employer)

Corporate travel schemes

Private healthcare & eye tests

Blue Light Card discounts

Cycle to work scheme

Job summary

Northumbria Police invites applications for a People Administrator Apprentice. This role supports the People Partnering team, delivering professional HR services while working towards a Level 3 HR Support Apprenticeship. You’ll handle HR enquiries, maintain records and assist with reports in a confidential, supportive environment.

The position offers a hybrid working pattern (Forth Banks Police Station and homeworking) and a structured development path within Northumbria Police.

Qualifications

• Strong communication and organisational skills are essential.
• Good attention to detail and the ability to handle sensitive information professionally.
• Confidence using Microsoft Office applications and digital systems.
• A commitment to delivering excellent customer service and working effectively as part of a team.
• Applicants aged 18 must hold, or be willing to achieve, Level 2 qualifications in Maths and English to successfully complete the apprenticeship End-Point Assessment.

Responsibilities

• Provide administrative support across the employee lifecycle, including family leave, contractual changes, flexible working requests and employee exits.
• Manage HR enquiries through the team inbox and provide excellent customer service to colleagues and stakeholders.
• Maintain accurate employee records and systems and assist with documentation for people-related processes.
• Support the production of workforce reports and gain experience working with sensitive information.

Skills

Communication

Organisational skills

Attention to detail

Customer service

Willingness to learn

Education

Level 3 HR Support Apprenticeship

Level 2 Maths and English

Tools

Microsoft Office

Job description

Salary: Band 4, £27,204 - £27,513(Please note it is Northumbria Police policy to appoint at the beginning of the band)

Location: Agile, Forth Banks Police Station and homeworking

Hours/Contract: 37 hours per week, permanent

Working for #TeamNP

Our purpose at Team NP is simple: to keep people safe and to fight crime. But it takes more than officers alone to do the job – and that’s where our 2,000-strong team of police staff and 200 volunteers come in.

As one of the largest police forces in England we have a huge variety of departments and specialisms offering you endless opportunities. From mentoring and coaching schemes and online soft skills courses to leadership development programmes; we’ll give you the support, training and time to carve out the career you always wanted.

As one of the top 50 UK inclusive employers and a disability confident employer, we promote a culture of respect in the workplace so everyone can feel seen, heard and valued.

Whether you’re a member of staff or a volunteer, you can also expect first-rate support to manage your health and wellbeing. With year-round events, a 24/7 welfare support hotline and a leading approach to neurodiversity, our initiatives enable you to be at your best.

Above all else, here at Team NP, we can offer you a career that is so much more than just a job, it’s a chance to be part of something that really matters.

Learn about our full benefits package

The role

Here at Northumbria Police, we think our region is amazing! It takes a great deal of people from different backgrounds, with diverse skills and experience to serve our force area effectively, think you have what it takes to help us make a difference? This could be the perfect time for you to join us in our People Department as a People Administrator.

As a People Administrator Apprentice, you will play an important role in supporting the delivery of professional, efficient and high-quality HR services across Northumbria Police while working towards a Level 3 HR Support Apprenticeship. As part of the People Partnering team, you will gain hands‑on experience across a wide range of HR activities, developing the knowledge, skills and behaviours needed for a successful career in Human Resources.

In this varied and rewarding role, you will provide administrative support across the employee lifecycle, including areas such as family leave, contractual changes, flexible working requests and employee exits. You will manage HR enquiries through the team inbox, provide excellent customer service to colleagues and stakeholders, maintain accurate employee records and systems, and assist with the preparation of documentation for a range of people‑related processes. You will also support the production of workforce reports and gain valuable experience working with sensitive information in a professional and confidential manner.

This is an excellent opportunity for a motivated individual who is keen to learn, enjoys working with people, has strong attention to detail and is committed to delivering a high standard of service while developing a career in HR.

What you’ll do

Kick‑start your career in Human Resources with Northumbria Police. As a People Administrator Apprentice, you'll gain hands‑on experience while studying towards a Level 3 HR Support Apprenticeship. Working as part of our People Partnering team, you'll play a key role in supporting colleagues across the organisation, developing valuable HR knowledge and building the foundations for a rewarding career in people management.

• A keen interest in developing a career in Human Resources and a willingness to learn.
• Strong communication and organisational skills, with the ability to manage a varied workload.
• Good attention to detail and the ability to handle sensitive information professionally and confidentially.
• Confidence using Microsoft Office applications and digital systems.
• A commitment to delivering excellent customer service and working effectively as part of a team.
• Applicants aged 18 must hold, or be willing to achieve, Level 2 qualifications in Maths and English to successfully complete the apprenticeship End-Point Assessment. There is no apprenticeship requirement for Maths and English for applicants aged 19 and over.

What we offer

• 26 days’ leave (increasing to 30 days for 5 years+ service) plus 8 bank holidays
• NHS Fleet Solutions Car Lease Scheme
• Enhanced maternity, shared parental and adoption leave
• Fantastic market‑leading public sector pension scheme with up to 16% employer contribution
• Corporate travel schemes – local rail, bus services and metro discounts
• Access to private healthcare and eye test vouchers
• Discounts on shopping and eating out thanks to the Blue Light Card and Blue Light Tickets
• We’ve invested in extensive paid sick leave, trained mental health first aiders on‑site, an employee advice service for the times you need that additional support.
• Access to gyms in some stations
• Sports & Social Club – join our thriving sports scene at Team NP and enjoy further exclusive discounts on days out and travel
• Cycle to work scheme

Just so you know

Our application form will help us understand how your work, education and life experience has prepared you for the role of a People Administrator with #TeamNP. To help support your application research what makes us tick here at Northumbria, the role you’re applying for and the values and behaviours that contribute.

The recruitment process will consist of the initial application form followed by a face‑to‑face interview. Just so you know, you can save your application and come back to it any time prior to the closing date on the advert.

We are proud members of the Business Disability Forum and a Disability Confident Leader. We are committed to offering an interview to disabled applicants who meet the essential criteria for the role. Where application volumes are exceptionally high, we may prioritise those who most closely meet the criteria, applying the same fair approach to all candidates.

If you have a disability, we can make reasonable adjustments to support you throughout the recruitment process. Please contact [e-mail] as early as possible so we can discuss your requirements.

Use of AI in Applications: AI tools may be used to support your application; however, all information provided must be an accurate reflection of your own skills, experience and qualifications. We encourage genuine responses that demonstrate your suitability for the role.

If your application is successful, we’ll ask you to complete a Recruitment Vetting (RV) form, therefore you must be a resident of the UK for a minimum period of 3 years to ensure vetting checks can be successfully performed. A job offer will be dependent upon vetting clearance, medical information, and references.

Terms of appointment

This is a permanent role subject to a 24‑month commitment to post.

Due to the investment in training and development required to perform this role, during the first 24 months in post, you will not be eligible to apply for any other vacancies advertised by Northumbria Police, either internally or externally.

Internal applicants should normally have completed six months in their current role. Where this requirement is not met, approval must be sought through the Careers mailbox and will be considered by the relevant policy/process owner.