Payroll & Pensions Officer - Sept 26

Northyorkshire Pfcc; Northallerton; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

LGPS

Car Scheme

Annual Leave

Blue Light Discount

Flexi-Time

UNISON

Inclusion & Diversity

Wellbeing Services

Job summary

North Yorkshire Police and North Yorkshire Fire & Rescue Service is seeking a Payroll & Pension Officer to deliver accurate monthly employee payments and support payroll and pensions operations. You’ll work in a collaborative team, with training provided if needed, handling complex data and contributing to process improvements.

The role demands attention to detail, strong numerical ability, and excellent communication. Benefits include a generous package and flexible working considerations.

Qualifications

• Strong numerical and data-handling capabilities.
• Clear communication and collaborative working style.
• Experience with payroll, pensions or transactional processing is advantageous.

Responsibilities

• Process monthly employee payments accurately and on time.
• Maintain employee records and apply changes per procedures.
• Handle complex calculations for pay, leave, deductions and benefits.
• Produce and review system reports to ensure accuracy.
• Collaborate with internal teams and external suppliers to resolve queries.
• Support year-end tasks and statutory obligations.

Skills

Analytical skills

Communication

Team player

IT proficiency

Attention to detail

GCSE Maths & English

Education

GCSEs Maths and English

Job description

Contract: Permanent. Contractually employed by NYP

Hours: Full Time, flexible working requests can be considered

Salary: Grade 4, salary up to £29, 859 depending on experience

Our Support Service functions work in collaboration across North Yorkshire Police and North Yorkshire Fire & Rescue Service, providing vital shared expertise to deliver efficient and effective service to our communities.

We are seeking a Payroll & Pensions Officer to play a key role in delivering accurate and timely monthly employee payments and supporting the effective operation of our payroll and pensions functions. This is a vital position within the Force, ensuring our services remain compliant, efficient, and high - quality.

Working within a knowledgeable and supportive team, you will collaborate with colleagues across departments, engage with external partners, and contribute to the continuous improvement of our processes. This role is well - suited to someone who brings prior experience in payroll, pensions, or a similar transactional processing environment and is confident working with complex information, however, this is not essential and training will be given.

Key Responsibilities

• Take responsibility for processing monthly employee payments, ensuring accuracy, compliance, and adherence to deadlines
• Maintain and update employee records, verifying information and managing changes in line with procedures
• Undertake more complex calculations relating to pay, leave, deductions, and employee benefits
• Produce, review, and interpret system reports to confirm accuracy and highlight discrepancies
• Liaise proactively with internal departments and external suppliers to resolve queries efficiently
• Support statutory obligations, including audit activities, data submissions, and year-end tasks
• Provide clear, informed guidance to colleagues through the People Services help desk
• Contribute to the enhancement of processes and systems, identifying opportunities for efficiency and improved customer experience
• Assist in maintaining strong internal controls, ensuring compliance with relevant regulations and organisational policies

What We're Looking For

• Strong analytical skills with the ability to work confidently with numerical data
• Excellent communication and interpersonal skills, with the ability to explain information clearly
• A collaborative team player who is proactive and solution-focused
• High level of IT proficiency, particularly in Microsoft Office and data-handling systems
• Ability to work with accuracy, discretion, and attention to detail
• GCSEs (Grades 4-9/A-C) in Maths and English, or equivalentPrevious experience in payroll, pensions, finance, or a similar administrative environment would be advantageous

Why Join Us?

Working for the emergency services is both meaningful and impactful. At North Yorkshire Police & North Yorkshire Fire & Rescue Service, we're committed to helping colleagues reach their full potential in a fair, inclusive, and supportive environment. We value diverse perspectives and actively promote staff wellbeing so everyone can thrive. Please visit our websites to learn more about our organisation.

We're also proud to provide a comprehensive benefits package designed to support your wellbeing, work-life balance, and professional growth:

• Local Government Pension Scheme- secure and competitive retirement planning
• Salary Sacrifice Car Scheme- access to affordable vehicle leasing options
• Generous Annual Leave- 24 days rising to 30 with length of service, plus bank holidays
• Blue Light Discount- enjoy savings at major retailers and services
• Flexi-Time for Staff Roles- tailor your working hours to suit your lifestyle while meeting team objectives
• Access to Trade Union Membership- opportunity to join UNISON
• Inclusion & Diversity Networks- connect with colleagues and contribute to a culture of belonging
• Health & Wellbeing Services- access to resources that support your physical and mental health

To be considered for this role, applicants must meet the following requirements:

• You must have the right to work in the UK, with no restrictions on your employment
• Internal applicantsmust have successfully completed their probation period
• Meetresidency requirementsfor vetting:

o RV Level Vetting- minimum 3 years UK residency

Your Application

North Yorkshire Police and North Yorkshire Fire & Rescue Service are equal opportunity employers. Both organisations are committed to creating an inclusive and supportive working environment. If you require any reasonable adjustments during the recruitment process or within your role, please declare this within your online application. A member of our team will contact you prior to your interview to ensure appropriate support is in place.

Safer Recruitment

North Yorkshire Police and North Yorkshire Fire & Rescue Service are committed to safeguarding and promoting the welfare of children and vulnerable adults. Safeguarding is a core part of our recruitment process, and we expect all applicants to share this commitment. All successful candidates will undergo a thorough recruitment process and must obtain satisfactory pre-employment clearances before commencing employment, including satisfactory Vetting or DBS checks, references, and a medical assessment, including absence history. Adherence to our safeguarding policies and procedures is essential.

Ready to Apply?

As part of our selection process, we'll assess your skills and experience against the requirements of the role. We therefore encourage you to take your time to tailor your application, ensuring your responses align with the job advert and role profile.

Interviews are scheduled to take place: 22/23 October 2026

We look forward to receiving your online application.