Evidential Property Coordinator

Northumbria Police; Newcastle upon Tyne; On-site; GBP 29,000 - 30,000; Full time

Job summary

Northumbria Police is seeking an Evidential Property Coordinator within the Business Services Department. Base location is negotiable; travel across force sites to support operational requirements.

You’ll plan and coordinate daily activities for the Evidential Property team and act as the primary point of contact to ensure smooth operations. This role focuses on stakeholder management, customer service solutions, and effective service delivery to support force objectives.

Qualifications

• IT skills: proficient in Microsoft Office with the ability to learn bespoke systems.
• Planning and Organisation: strong organisational and planning skills, able to coordinate tasks under competing pressures.
• Problem Solving: use initiative to problem solve and make autonomous decisions.
• Teamwork: work well in a team and independently.
• Communication: excellent interpersonal and communication skills with diverse stakeholders.

Responsibilities

• Stakeholder Management: maintain effective communication with internal and external partners and monitor demand.
• Customer Service: develop and implement customer service solutions to drive efficiencies.
• Service Delivery: manage local projects to support force objectives with continuous improvement and risk management.
• Resource Allocation: coordinate cover for absences and resource allocation.

Skills

IT skills

Planning & Organisation

Problem Solving

Teamwork

Communication

Tools

Microsoft Office

Job description

Salary: Band 5, £28,689 – £29,859 (Please note it is Northumbria Police policy to appoint at the beginning of the band)

Location: Base location negotiable. You will be based at one of our six stations (Millbank, Southwick, Forth Banks, Etal Lane, Middle Engine Lane, or Bedlington) and will travel regularly across property sites throughout the force area to support operational requirements.

Hours: 37 hours per week

Contract: Permanent

The role

Here at Northumbria Police, we think our region is amazing! It takes a great deal of people from different backgrounds, with diverse skills and experience to serve our force area effectively, think you have what it takes to help us make a difference? This could be the perfect time for you to join us in our Business Services Department as an Evidential Property Coordinator.

This is a fast-paced and enjoyable role where you’ll plan and coordinate daily activities for the Evidential Property team, managing proactive demand and acting as the primary point of contact. Your excellent organisational skills and enthusiasm for challenges will be crucial in ensuring smooth operations. Service delivery is key, so you’ll need to keep stakeholders informed and provide exceptional customer service.

What you’ll do

• Stakeholder Management: Maintain effective communication and relationships with internal and external partners, acting as the primary contact for Business Services. You will monitor and evaluate a demand led service, identifying risk or areas which may impact on service delivery.
• Customer Service: Develop and implement customer service solutions to drive efficiencies and improve service delivery.
• Service Delivery: Manage local projects to support force objectives, focusing on continuous improvement and risk management. This could include hazardous waste collections, drug disposals and conducting audits.
• Resource Allocation: Coordinate cover for absences and resource allocation, ensuring all department functions are adequately resourced.

What you’ll bring

• IT Skills: Proficient in Microsoft Office software with the ability to quickly learn and utilise bespoke systems.
• Planning and Organisation: Strong organisational and planning skills, with experience of co-ordinating tasks and activities with competing pressures and demands.
• Problem Solving: Able to use your initiative to problem solve and make decisions autonomously.
• Teamwork: Able to work as part of a team as well as being self-motivated and able to work independently.
• Communication: Excellent interpersonal and communication skills, with the ability to adapt to a diverse range of stakeholders.

Due to the nature of the role the postholder will be required to travel extensively and independently across various force locations, often daily and at short notice, in response to operational needs.

This is a varied role where you’ll also provide support to staff across the force. You’ll need be flexible with your approach and location. Whilst you will have an operational base, you will be expected to work at different sites as directed by your manager throughout the week to support both staff and operational requirements.

We know it’s important for you to feel that you’re not only part of a great team, but part of a community. We welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.

Harnessing these differences creates a productive environment in which everyone feels valued, and their talents are fully utilised. Appointments are based on merit alone.

We are proud members of the Business Disability Forum, working together to improve the lives of disabled employees. As a Disability Confident Leader, we are committed to offering an interview to disabled applicants who meet the essential criteria for the role. In cases of very high application volumes, we may prioritise those who most closely meet the criteria, applying the same fair approach for all candidates.

If you tell us that you have a disability, we can make adjustments to support you through the recruitment process (for example we can arrange extra time for tests or provide a sign language interpreter) You can get in touch with us via [e-mail] for any support regarding the application process. Please provide us with plenty of notice so we can ensure your visit goes smoothly.

Use of AI in Applications: At Northumbria Police, we embrace innovative technologies to enhance our recruitment process. We understand that candidates may use AI tools to assist with their applications. While AI can be a valuable resource, we encourage applicants to ensure their submissions accurately reflect their personal qualifications, experiences, and skills. Our selection process includes thorough evaluations to verify the authenticity and suitability of all applications. We value genuine and thoughtful responses that showcase your unique strengths and perspectives.

If your application is successful, we’ll ask you to complete a Recruitment Vetting (RV) form, therefore you must be a resident of the UK for a minimum period of 3 years to ensure vetting checks can be successfully performed. A job offer will be dependent upon vetting clearance, medical information, and references.

Terms of appointment

This is a permanent role subject to a six-month probationary period.

If you are successful in your application, you will have a six-month probation period with us where you will be unable to apply for any other post advertised internally or externally.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.