People Administrator - 12 Months FTC

Arriva Limited; Sefton; Hybrid; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Hybrid working after training

Competitive salary and benefits

Job summary

Arriva is seeking a People Administrator on a 12-month fixed-term contract to join its HR team. The role is hybrid, with three days in the office, based in Aintree or London, and supports the employee lifecycle from onboarding to payroll data.

You will be the first point of contact for HR enquiries, manage contracts and onboarding, conduct Right to Work checks, maintain GDPR-compliant records and assist with HR reporting and project work in a collaborative, fast-paced environment.

Qualifications

• Strong administration and organisational skills.
• Experience using HR systems and databases.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office 365, including Outlook, Teams, Word and Excel.
• High attention to detail and accuracy.
• Ability to handle confidential information with discretion.
• A collaborative and customer-focused approach.
• Desirable: Previous experience in an HR Administration or HR Shared Services environment.
• Desirable: Experience using Workday.
• Desirable: Experience supporting a variety of administrative and project-based activities.
• Desirable: Intermediate Excel skills, including formulas, lookups, pivot tables and mail merge.

Responsibilities

• Acting as the first point of contact for HR enquiries via phone and our HR case management system.
• Preparing and issuing contracts, offer letters and onboarding documentation for new starters.
• Managing Right to Work checks and maintaining compliance records.
• Processing employee lifecycle changes within Workday, including starters, leavers and transfers.
• Maintaining accurate HR records in line with GDPR requirements.
• Supporting payroll processes by ensuring employee data is updated accurately and on time.
• Managing employee benefits administration, references, travel passes and other HR-related requests.
• Supporting Subject Access Requests (SARs).
• Producing HR reports, management information and supporting audit activities.
• Assisting with HR projects, continuous improvement initiatives and employee engagement activities.
• Building strong working relationships with colleagues across HR, Payroll, Recruitment, Finance and operational teams.

Skills

Administration

Organisation

HR systems

Microsoft Office 365

Attention to detail

Confidentiality

Customer focus

Communication

Tools

Workday

Job description

People Administrator (12 Month Fixed Term Contract)

Hybrid (3 days in the office) Location: Aintree or London

Join Arriva and help shape the employee experience. At Arriva, we connect millions of people with the places that matter most. As one of Europe's leading transport providers, we employ over 35,000 colleagues and deliver more than 1.5 billion passenger journeys every year across 11 countries. Following an exciting period of transformation and growth, we’re looking for a People Administrator to join our HR team. This is a fantastic opportunity for an organised, customer-focused individual who enjoys working in a fast-paced environment and wants to play a key role in delivering an excellent employee experience. As the first point of contact for a wide range of HR queries, you’ll provide efficient administrative support across the employee lifecycle, ensuring our HR processes run smoothly, accurately and compliantly.

What you’ll be doing

• Acting as the first point of contact for HR enquiries via phone and our HR case management system
• Preparing and issuing contracts, offer letters and onboarding documentation for new starters
• Managing Right to Work checks and maintaining compliance records
• Processing employee lifecycle changes within Workday, including starters, leavers and transfers
• Maintaining accurate HR records in line with GDPR requirements
• Supporting payroll processes by ensuring employee data is updated accurately and on time
• Managing employee benefits administration, references, travel passes and other HR-related requests
• Supporting Subject Access Requests (SARs)
• Producing HR reports, management information and supporting audit activities
• Assisting with HR projects, continuous improvement initiatives and employee engagement activities
• Building strong working relationships with colleagues across HR, Payroll, Recruitment, Finance and operational teams

What we’re looking for

Essential

• Strong administration and organisational skills
• Experience using HR systems and databases
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office 365, including Outlook, Teams, Word and Excel
• High attention to detail and accuracy
• Ability to handle confidential information with discretion
• A collaborative and customer-focused approach

Desirable

• Previous experience in an HR Administration or HR Shared Services environment
• Experience using Workday
• Experience supporting a variety of administrative and project-based activities
• Intermediate Excel skills, including formulas, lookups, pivot tables and mail merge

Why join Arriva?

• Opportunity to be part of a transforming HR function
• Hybrid working arrangement following training
• Competitive salary and benefits package
• Supportive and collaborative team environment
• Career development opportunities within a large international organisation
• The chance to contribute to process improvements and automation initiatives

About Arriva

Arriva is a leading provider of passenger transport across Europe, employing around 34,400 people and delivering around 1.6 billion passenger journeys. With buses, trains, coaches, trams, waterbuses, bike-sharing systems, on-demand transport solutions and a rolling stock leasing company, Arriva proudly connects people and communities safely, reliably and sustainably across 11 countries, delivering these services in a better way, every day. The activities of Arriva are divided into four business units: UK Bus, UK Trains, The Netherlands and Mainland Europe. Arriva has passenger transport operations in the Czech Republic, Croatia, Hungary, Italy, the Netherlands, Poland, Slovakia, Slovenia, Spain and the United Kingdom, and also operates a rolling stock leasing company in Romania.