People Administrator - 12 Months FTC

Arriva Rail London Ltd; Greater London; Hybrid; GBP 28,000 - 34,000; Full time

Job summary

Arriva Rail London Ltd is seeking a People Administrator on a 12-month fixed-term contract. You’ll be the first point of contact for HR queries, handling onboarding, Right to Work checks, and GDPR-compliant record-keeping.

You’ll work in a hybrid setup with three days in the office across London and Aintree, supporting payroll data, benefits, and HR reporting. You’ll use Workday for lifecycle changes and collaborate across HR, Payroll, Recruitment and Finance to drive accurate, timely processes

Qualifications

• Excellent administration and organisational skills are essential.
• Experience using HR systems and databases is required.
• Strong communication and interpersonal abilities are needed.
• Proficiency with Microsoft 365 including Outlook, Teams, Word and Excel.
• High attention to detail and ability to handle confidential information.
• A collaborative and customer-focused approach is expected.
• Desirable: experience with Workday and HR projects.

Responsibilities

• Act as the first point of contact for HR enquiries via phone and HR case management system.
• Prepare and issue contracts, offer letters and onboarding documentation for new starters.
• Manage Right to Work checks and maintain compliance records.
• Process lifecycle changes in Workday including starters, leavers and transfers.
• Maintain HR records in line with GDPR requirements.
• Support payroll data accuracy and benefits administration.
• Assist with SARs and HR reporting for audits.
• Contribute to HR projects and process improvements.
• Collaborate with HR, Payroll, Recruitment, Finance and operations teams.

Skills

Administration

Organisational skills

HR systems

Communication skills

MS Office 365

Attention to detail

Confidentiality

Collaborative approach

Customer-focused

Tools

Workday

Job description

## People Administrator - 12 Months FTCApply: Aintree Office: Lacon House: Full time: Posted Today: End Date: October 31, 2026 (23 days left to apply): JR033252**12 Month Fixed Term Contract****Hybrid (3 days in the office)** **Location: Aintree or London** ## **Join Arriva and help shape the employee experience**At Arriva, we connect millions of people with the places that matter most. As one of Europe's leading transport providers, we employ over 35,000 colleagues and deliver more than 1.5 billion passenger journeys every year across 11 countries. Following an exciting period of transformation and growth, we're looking for a **People Administrator** to join our HR team. This is a fantastic opportunity for an organised, customer-focused individual who enjoys working in a fast-paced environment and wants to play a key role in delivering an excellent employee experience. As the first point of contact for a wide range of HR queries, you'll provide efficient administrative support across the employee lifecycle, ensuring our HR processes run smoothly, accurately and compliantly. ## What you'll be doing* Acting as the first point of contact for HR enquiries via phone and our HR case management system* Preparing and issuing contracts, offer letters and onboarding documentation for new starters* Managing Right to Work checks and maintaining compliance records* Processing employee lifecycle changes within Workday, including starters, leavers and transfers* Maintaining accurate HR records in line with GDPR requirements* Supporting payroll processes by ensuring employee data is updated accurately and on time* Managing employee benefits administration, references, travel passes and other HR-related requests* Supporting Subject Access Requests (SARs)* Producing HR reports, management information and supporting audit activities* Assisting with HR projects, continuous improvement initiatives and employee engagement activities* Building strong working relationships with colleagues across HR, Payroll, Recruitment, Finance and operational teams ## What we're looking for Essential* Strong administration and organisational skills* Experience using HR systems and databases* Excellent communication and interpersonal skills* Proficiency in Microsoft Office 365, including Outlook, Teams, Word and Excel* High attention to detail and accuracy* Ability to handle confidential information with discretion* A collaborative and customer-focused approach Desirable* Previous experience in an HR Administration or HR Shared Services environment* Experience using Workday* Experience supporting a variety of administrative and project-based activities* Intermediate Excel skills, including formulas, lookups, pivot tables and mail merge ## Why join Arriva? * Opportunity to be part of a transforming HR function* Hybrid working arrangement following training* Competitive salary and benefits package* Supportive and collaborative team environment* Career development opportunities within a large international organisation* The chance to contribute to process improvements and automation initiatives ## Ready to apply? If you're a detail-oriented administrator with a passion for delivering excellent service and supporting people, we'd love to hear from you. INDCORP#LI-LS1