Pensions Officer: LGPS Specialist & Member Guidance

Recruitment Hub; Northampton; On-site; GBP 26,000 - 36,000; Full time

Job summary

West Northants Council is seeking a Pensions Officer to deliver high‑quality LGPS administration. You will manage a varied caseload, ensure accurate calculations, and maintain pension records in line with legislation and HMRC requirements.

Working in a supportive Pensions team, you will advise scheme members, employers and pensioners, resolve complex queries, and contribute to continuous service improvements while upholding the THRIVE values.

Qualifications

• Experience in pensions administration or a related environment.
• Knowledge of the Local Government Pension Scheme (LGPS).
• Strong attention to detail and customer-focused approach.
• Ability to interpret legislation and explain complex pension information clearly.

Responsibilities

• Manage a varied portfolio of pension administration casework.
• Calculate and process pension benefits accurately in line with LGPS rules.
• Provide clear guidance to scheme members, employers and pensioners.
• Support data quality, records maintenance and service standards.

Skills

Pensions administration

LGPS knowledge

Customer service

Data accuracy

Job description

West Northants Council is seeking a Pensions Officer to deliver high‑quality LGPS administration. You will manage a varied caseload, ensure accurate calculations, and maintain pension records in line with legislation and HMRC requirements.

Working in a supportive Pensions team, you will advise scheme members, employers and pensioners, resolve complex queries, and contribute to continuous service improvements while upholding the THRIVE values.