Pensions Officer

Civic Recruitment Limited; London Borough of Hackney; Hybrid; GBP 30,000 - 39,000; Full time

Job summary

Civic Recruitment Limited is recruiting a Payroll & Pensions Officer for a Local Authority on a 3–4 week contract. The role requires accurate payroll and pension administration in line with statutory rules and council policies.

You will be the main point of contact for payroll and pension queries, delivering a professional, confidential service. The position involves using iTrent HR/Payroll, supporting LGPS and NHS pension schemes, and ensuring compliance.

Qualifications

• Recent experience in Local Government Pension Scheme (LGPS) administration.
• Proficiency in using the iTrent HR/Payroll system.
• Experience in providing payroll and pension advice to employees and managers.
• Familiarity with processing payroll and pension transactions in a dynamic environment.
• Professional qualifications in payroll, pensions, HR, or related fields are beneficial.

Responsibilities

• Accurately manage payroll transactions using the iTrent HR/Payroll system (new hires, departures, salary changes).
• Process statutory and occupational payments (maternity, paternity, adoption).
• Handle travel and mileage claims per policy and regulations.
• Manage payroll overpayments recoveries and related communications.
• Review payroll reports, back pay calculations and incremental progressions.
• Provide guidance on LGPS, NHS, and Teachers' Pension schemes.

Skills

LGPS administration

Payroll experience

Pension administration

Customer service

Education

Professional payroll/pensions HR qualifications

Tools

iTrent HR/Payroll

Job description

Hackney, United Kingdom | Posted on 30/10/2026

• City Hackney
• Province Hackney
• Country United Kingdom
• Postal Code E2

About Us

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That's why we are passionate about transforming recruitment in the public and private sectors.

In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.

Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors.

Job Description

1 month contract with a Local Authority

Hybrid - 2/3 Days in Office -HSC

3-4 Week Duration

Summary

• Join a Local Authority for a 3-4 week contract as a Payroll & Pensions Officer. In this role, you will ensure accurate payroll and pension administration, adhering to statutory requirements and council policies. You will be the primary contact for payroll and pension inquiries, providing a professional and customer-focused service while maintaining confidentiality and compliance with relevant laws.

Responsibilities

• Accurately manage payroll transactions using the iTrent HR/Payroll system, including handling new hires, departures, salary adjustments, secondments, acting-up arrangements, and contract changes.
• Process statutory and occupational payments such as maternity, paternity, and adoption pay.
• Handle travel and mileage claims in line with policy and legal regulations.
• Calculate and manage payroll overpayment recoveries and related communications.
• Review and verify payroll reports, back pay calculations, and incremental progression payments.
• Offer guidance to managers and employees on LGPS, NHS, and Teachers' Pension schemes.
• Assist with pension auto-enrolment activities, eligibility assessments, and ensure compliance with statutory requirements.

Requirements

• Recent experience in Local Government Pension Scheme (LGPS) administration.
• Proficiency in using the iTrent HR/Payroll system.
• Experience in providing payroll and pension advice to employees and managers.
• Familiarity with processing payroll and pension transactions in a dynamic environment.
• Professional qualifications in payroll, pensions, HR, or related fields are beneficial.

Additional Information

• Working hours: TBC
• Contract Duration: 3-4 weeks
• Work Arrangement: Hybrid, 2-3 days in the office (HSC)
• Application Deadline: 2nd November 2026