Pensions Administrator - Hybrid, Member-Centric

Isio; Bristol; Hybrid; GBP 35,000 - 45,000; Full time

Benefits offered by this job

Competitive salary and bonus scheme

Study support for professional qualifications

Job summary

Isio is looking for an Experienced Pensions Administrator to support their thriving Pensions Administration business. This role involves ensuring scheme activities meet rules and delivering excellent service to pension scheme members.

The successful candidate will have a strong background in pension administration, exceptional communication skills, and the ability to handle multiple tasks efficiently. The position offers a hybrid workstyle with opportunities for professional development.

Qualifications

• Previous experience as a pension administrator with knowledge of Defined Benefit pension schemes.
• Ability to build relationships and manage expectations effectively.
• Good communication skills to interact positively with clients and colleagues.
• Strong organisational skills to manage multiple tasks simultaneously.

Responsibilities

• Ensure scheme activities meet defined rules and service level agreements.
• Provide excellent service to pension scheme members through various communication channels.
• Utilize tools to manage cases and provide regular updates.
• Calculate member benefits accurately.
• Escalate issues timely per procedures.

Skills

Pension administration

Member service focus

Communication skills

Organisational skills

IT skills

Tools

MS Office

Job description

Isio is looking for an Experienced Pensions Administrator to support their thriving Pensions Administration business. This role involves ensuring scheme activities meet rules and delivering excellent service to pension scheme members.

The successful candidate will have a strong background in pension administration, exceptional communication skills, and the ability to handle multiple tasks efficiently. The position offers a hybrid workstyle with opportunities for professional development.