Pensions Administrator – Group & Workplace Specialist

1to1 Group Limited; Southampton; On-site; GBP 28,000 - 30,000; Full time

Job summary

1to1 Group is seeking an experienced Pensions Administrator to join our client’s team in Southampton and provide accurate administrative support across workplace and group pension schemes. You will manage day-to-day administration, process new scheme applications, investigate discrepancies, and liaise with employers, payroll teams and pension providers while ensuring GDPR compliance and data security.

Strong attention to detail, organizational skills and the ability to handle confidential

Qualifications

• Previous experience in pension administration or payroll.
• Strong attention to detail and accuracy.
• Ability to interpret payroll and pension contribution information.
• Ability to manage multiple cases and deadlines.
• Experience with UK GDPR and data protection policies.

Responsibilities

• Provide day-to-day administration for a portfolio of group and workplace pension schemes.
• Process new scheme applications and assist with the implementation of new employer pension arrangements.
• Investigate discrepancies between payroll records, contribution schedules and payments received by pension providers.
• Act as a key point of contact for employers, payroll teams and pension providers.
• Explain the administrative operation of salary sacrifice arrangements without providing regulated financial, tax or legal advice.
• Assist employers with ongoing administration of their workplace pension duties.
• Record all material communications and actions on the appropriate internal system.
• Comply with UK GDPR, data protection requirements and the company's information security policies.
• Identify and report errors, complaints, potential breaches, data incidents and operational risks promptly.
• Work collaboratively with advisers, paraplanners, administrators and other departments.
• Contributes to improvements in systems, procedures, and client service.

Skills

Pension administration

Payroll processing

Regulatory compliance

Attention to detail

Time management

Education

CII Certificate in Financial Administration (CF1)

Job description

1to1 Group is seeking an experienced Pensions Administrator to join our client’s team in Southampton and provide accurate administrative support across workplace and group pension schemes. You will manage day-to-day administration, process new scheme applications, investigate discrepancies, and liaise with employers, payroll teams and pension providers while ensuring GDPR compliance and data security.

Strong attention to detail, organizational skills and the ability to handle confidential