Pensions Administrator - Client Services | Full Training

Leapfrog Recruitment Consultants; Daliburgh; On-site; GBP 26,000 - 34,000; Full time

Job summary

Leapfrog Recruitment Consultants is seeking a Pensions Administrator for the Client Services Team in the United Kingdom. The role focuses on supporting day-to-day pension scheme administration, handling client enquiries by phone, email and written correspondence, and maintaining accurate records.

You will liaise with intermediaries and providers, prepare withdrawal requests and trustee payments, and ensure compliance with AML and regulatory requirements.

Qualifications

• Well-organised and proactive with excellent communication skills.
• Strong attention to detail and accuracy in records.
• Willingness to learn and work collaboratively as part of a team.

Responsibilities

• Assist with day-to-day administration of pension schemes.
• Act as a point of contact for clients by telephone, email and in writing.
• Liaise with intermediaries, investment providers and pension schemes.
• Prepare pension benefit withdrawal requests and trustee fee payments.
• Maintain accurate client records and update internal databases.
• Prepare, collate and issue client documentation.
• Process client instructions, queries and administrative requests.
• Support the administration of pension structures.
• Assist with client due diligence and AML/regulatory compliance.

Skills

Organised

Attention to detail

Communication skills

Teamwork

Education

English and Maths

Job description

Leapfrog Recruitment Consultants is seeking a Pensions Administrator for the Client Services Team in the United Kingdom. The role focuses on supporting day-to-day pension scheme administration, handling client enquiries by phone, email and written correspondence, and maintaining accurate records.

You will liaise with intermediaries and providers, prepare withdrawal requests and trustee payments, and ensure compliance with AML and regulatory requirements.