Pensions Administrator

University of Oxford; Oxford; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

38 days annual leave

Career development opportunities

Hybrid and flexible working

Generous pension scheme

Cycle loan and travel discounts

Staff community and clubs

Job summary

University of Oxford is seeking a Pensions Administrator to support USS members, maintain records, and assist across the University’s Colleges and Departments. The role requires handling sensitive information with discretion and working in a hybrid environment.

The successful candidate will be experienced in pension administration within a large organisation, proficient with Microsoft Office, and able to manage high volumes of work to strict deadlines.

Qualifications

• Experience in occupational pension scheme administration in a large organisation.
• Experience with USS or defined benefit and defined contribution pension schemes.
• Strong organisational skills with the ability to manage high volume of work to deadlines.
• Experience handling complex and confidential information.
• Team-oriented with ability to work across departments.
• Excellent communication with a wide range of members and contacts.
• Proficient in Microsoft Office, particularly Word and Excel.

Responsibilities

• Maintain membership records for USS pension scheme members.
• Support members throughout their pension journey.
• Liaise with Colleges and Departments across the University.
• Handle confidential information with tact and discretion.
• Work flexibly and collaboratively within a high-compliance environment.

Skills

Pensions administration

USS/defined benefit & defined-contrib

Communication

Team collaboration

Microsoft Office (Word/Excel)

Education

GCSE English & Maths (C or above)

Tools

HR/payroll/pension systems

Job description

Our USS Pensions Team provides a high-quality administration service across a range of channels-online, by phone, email, letter, and in person-to University staff who are members of the USS pension scheme. The team liaises closely with Colleges and Departments across the University. As Pensions Administrator, you will maintain membership records and support members throughout their pension journey. The USS is a hybrid scheme, combining defined benefit and defined contribution sections. The role involves handling confidential information, so tact and discretion are essential. You should be able to work flexibly, manage complex information in a high-compliance environment, work with minimal supervision, and contribute effectively as part of a collaborative team.

• Experience in occupational pension scheme administration in a large organisation
• Experience with USS or defined benefit and defined contribution pension schemes
• Strong organisational skills, with the ability to manage a high volume of work accurately and to deadlines
• Experience handling complex and confidential information
• Team-oriented, with the ability to work effectively across departments
• Excellent communication skills with a wide range of members and contacts
• Proficient in:
  • Business information systems (e.g. HR, payroll, and pension systems)
  • Microsoft Office, particularly Word and Excel
• Numerate and literate, with GCSE (or equivalent) grade C or above in English and Mathematics

Desirable

• Pension administration qualification (e.g. Diploma in Pensions Administration)

Spanning the historic streets of the "city of dreaming spires", the University of Oxford has been ranked the world's leading university for nine consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence.

Here, you’ll contribute to ground-breaking research that tackles global challenges-from advancing sustainability to pioneering healthcare solutions-and join a diverse, inclusive community that champions your wellbeing, development, and aspirations.

Integral to the University, the Finance Division aims to enable world-class research and education by collaborating on sound financial strategy to provide long-term resources, underpinned by excellent operational and professional services.

For more information, please visit: https://finance.admin.ox.ac.uk/

What We Offer

• 38 days of annual leave (inclusive of public holidays) to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service.
• One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave.
• A commitment to hybrid and flexible working to suit your lifestyle.
• An excellent contributory pension scheme.
• Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.
• Access to a vibrant community through our social, cultural, and sports clubs.