Pensions Administrator

Love Success Recruitment; City Of London; Hybrid; GBP 40,000 - 45,000; Full time

Job summary

Love Success Recruitment is partnering with a major FTSE 100 client in Central London to appoint an experienced Pensions Administrator with strong DB and DC expertise for a hybrid role.

You will manage day-to-day administration, transfers, retirements, payroll updates, and member queries, ensuring data accuracy and HMRC compliance while providing high-quality pension services.

Qualifications

• Significant experience in pensions administration.
• Strong knowledge of defined benefit (DB) and defined contribution (DC) schemes.
• Up-to-date knowledge of pensions legislation and HMRC guidance.
• Excellent numeracy and communication skills.
• Ability to manage workload independently and meet deadlines.
• Strong attention to detail and data accuracy.

Responsibilities

• Day-to-day administration of DB and DC pension schemes (active, deferred and pensioner members).
• Processing transfers in/out (DC), retirements (normal, early, late, ill-health).
• Handling deaths in service/retirement and associated calculations.
• Managing pensioner payroll updates including bank changes and address updates.
• Processing AVCs, refunds, opt-outs and new joiners.
• Preparing retirement quotations and member benefit statements.
• Handling member queries via telephone, email and written correspondence.
• Supporting pension increase exercises and scheme events.
• Ensuring compliance with current pensions legislation and HMRC requirements.
• Maintaining accurate member records and performing data quality checks.

Skills

Pensions administration

DB scheme knowledge

DC scheme knowledge

Numeracy

Communication skills

Tools

Excel

Pension administration systems

Job description

Pensions Administrator (DB & DC) - Hybrid - Central London - £40-45000

Hybrid working (3 days in the office)

My client, a major FTSE 100, is looking for an experienced Pensions Administrator with strong Defined Benefit (DB) and Defined Contribution (DC) experience to join a busy and well-established pensions team based in Central London.

This is a hybrid role offering flexibility alongside the opportunity to work within a highly professional environment delivering high-quality pension administration services.

Key Responsibilities:

• Day-to-day administration of DB and DC pension schemes (active, deferred and pensioner members)
• Processing transfers in/out (DC), retirements (normal, early, late, ill-health)
• Handling deaths in service/retirement and associated calculations
• Managing pensioner payroll updates including bank changes and address updates
• Processing AVCs, refunds, opt-outs and new joiners
• Preparing retirement quotations and member benefit statements
• Handling member queries via telephone, email and written correspondence
• Supporting pension increase exercises and scheme events
• Ensuring compliance with current pensions legislation and HMRC requirements
• Maintaining accurate member records and performing data quality checks

Requirements:

• Significant pension administration experience
• Strong DB and DC scheme knowledge
• Up-to-date knowledge of pensions legislation and HMRC guidance
• Excellent numeracy and communication skills
• Ability to manage workload independently and meet deadlines
• Strong attention to detail and data accuracy
• Proficient IT skills (Excel, Word, pension administration systems)

This is an excellent opportunity for an experienced pensions professional looking for an immediate start within a supportive and structured team environment.

Salary is dependent on experience.