Pensions Administrator

Gallagher; Bristol; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company is seeking a Pensions Administrator to manage a portfolio of occupational pension schemes. The role involves accurate administration of pension tasks, client communication, and collaboration with team members to provide exceptional service. Benefits include competitive salary, generous holiday, and a range of additional perks to support employees both personally and professionally.

Benefits

Minimum of 25 days holiday plus bank holidays

Defined contribution pension scheme with employer contributions

Life insurance coverage

Income protection options

Health cash plan or private medical insurance

Paid volunteering days

Employee stock purchase plan

Gym discounts

Family care support

Qualifications

• Experience in defined benefit/defined contribution pension scheme administration is advantageous.
• Willingness to study towards CPC qualification required.
• Strong prioritization and analytical skills needed.

Responsibilities

• Managing pension administration tasks and calculations accurately and timely.
• Communicating effectively with scheme members via various channels.
• Preparing member correspondence and client reports.

Skills

Analytical skills

Communication

Data processing

Problem-solving

Prioritization

Teamwork

Proficiency in Microsoft Office

Education

Pension Management Institute’s CPC qualification

Job description

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Overview

As a Pensions Administrator, you’ll be a highly organized and detail-oriented individual administering a portfolio of occupational pension schemes, which could include DB, DC, and Hybrid pensions. You will ensure all tasks and calculations are carried out accurately and promptly. You’ll be assigned cases covering the full pension lifecycle, working on both automated and manual calculations. Additionally, you will draft correspondence and reports, run pensioner payrolls, and support the Client Executive team. Your approach to each case will be with dedication and vigilance, providing the highest level of service to each scheme member.

How you'll make an impact

• Carrying out pension administration tasks and calculations accurately, timely, and in accordance with internal processes, company policies, and regulations.
• Managing workload considering the time for peer reviews.
• Communicating with scheme members via email, letter, or telephone.
• Preparing member correspondence and client reports.
• Handling non-standard client/member queries.
• Collaborating with team members and supporting teams.
• Providing support to team members and assisting the Team Leader as needed.
• Engaging with team members and the Team Leader throughout the day.
• Supporting the Client Executive team where necessary.

About You

• Experience in defined benefit/defined contribution pension scheme administration is advantageous.
• Willingness to study or studying towards the Pension Management Institute’s CPC qualification.
• Analytical skills with a logical problem-solving approach.
• Ability to process, collect, and input data accurately.
• Strong prioritization skills to meet deadlines and disclosure requirements.
• Excellent communication skills for queries via phone, letter, and email.
• Ability to work effectively as part of a team.
• Proficiency in Microsoft Office.

Compensation and Benefits

In addition to a competitive salary, we offer a wide range of benefits, including:

• Minimum of 25 days holiday plus bank holidays, with options to buy extra days.
• Defined contribution pension scheme with employer contributions.
• Life insurance coverage of 4x basic salary, with options to increase to 10x.
• Income protection covering up to 50% of income, with options to top-up.
• Health cash plan or private medical insurance.
• Other benefits: three paid volunteering days, employee stock purchase plan, share incentive plan, critical illness cover, gym discounts, season ticket loan, voucher portal, family care support, and more.