Pensions Administrator

Hampshire Hospitals NHS Foundation Trust; Basingstoke; On-site; GBP 25,000 - 32,000; Full time

Job summary

Hampshire Hospitals NHS Foundation Trust is seeking a dedicated NHS Pensions Administrator to join the Payroll and Pensions Team. You will provide a high-quality pensions administration service, maintaining accurate records and processing pension-related transactions for over 9,000 staff across its three sites.

You will work closely with Payroll, HR, and external providers to ensure compliance and clear guidance on pension entitlements.

Qualifications

• Provide high-quality pensions administration service.
• Maintain accurate pension records and process pension-related transactions.
• Respond to enquiries in a timely and professional manner.
• Organise and prioritise own workload in coordination with the Pensions Officer.

Responsibilities

• Support employees and managers with NHS Pension Scheme matters.
• Ensure compliance with NHS Pension Scheme regulations and reporting requirements.
• Assist with the employee lifecycle related to pensions and benefits.
• Collaborate with Payroll, HR and external pension providers to deliver a seamless service.

Skills

Administrative skills

Attention to detail

Communication skills

Customer service

Tools

NHS ESR system

Job description

We are seeking a motivated and detail-oriented individual to join our Payroll and Pensions Team. In this role, you will provide a high-quality pensions administration service, supporting employees and managers with all aspects of the NHS Pension Scheme. You will be responsible for maintaining accurate pension records, processing pension-related transactions, and responding to enquiries in a timely and professional manner.

Working closely with colleagues across Payroll, HR, and external pension providers, you will help ensure compliance with NHS Pension Scheme regulations and reporting requirements. You will play an important role in supporting employees throughout their employment lifecycle, providing information to help them understand their pension entitlements, options, and responsibilities.

The post holder will be able to organise and prioritise their own workload, coordinating activities with the Pensions Officer to ensure that an efficient service is provided. This is an excellent opportunity for someone with strong administrative skills, attention to detail, and a commitment to delivering outstanding customer service within a busy and rewarding NHS environment.

The team provides a comprehensive payroll and pensions service to over 9,000 employees, processing both weekly and monthly payrolls using the NHS Electronic Staff Record (ESR) system.

As an NHS Pensions Administrator, you will be part of a dedicated Payroll and Pensions team, providing a professional and responsive pensions administration service. You will support colleagues throughout their employment journey, offering information on NHS Pension Scheme matters and helping them understand their pension entitlements and options. The role requires strong attention to detail, excellent communication skills, and a commitment to delivering outstanding customer service while ensuring compliance with NHS pension regulations and processes.

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.

The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.

We understand relocating can be a big step. Hampshire Hospitals may be able to provide accommodation options for successful candidates, depending on availability. If this something you would like to explore please contact Southern Housing on 02080 360017

For further details / informal visits contact: Name: Clare Marshall Job title: Payroll Benefits Manager Email address: [e-mail] Telephone number: 01256 314012