Pensions Administration Manager

PensionsAge; London Borough of Harrow; On-site; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Referral bonus up to £250

Job summary

PensionsAge is seeking an experienced pensions professional to lead a portfolio of pension schemes, manage key client relationships and oversee a high-performing administration team.

The role focuses on delivery across DB and trust-based schemes, governance with trustees, and driving process improvements to support business growth. Strong leadership and pensions expertise are essential for success in this position.

Qualifications

• Strong Defined Benefit pensions administration experience.
• Excellent knowledge of pensions legislation and industry practices.
• Proven leadership and people management skills.
• Experience managing client relationships and projects.
• Commercially aware with strong communication and organisational skills.

Responsibilities

• Lead the delivery of pension administration services across DB and trust-based schemes.
• Manage client relationships, trustee meetings and service delivery.
• Oversee workflow, projects, quality standards and SLAs.
• Develop, coach and manage team members.
• Provide technical guidance on pensions legislation and complex cases.
• Support process improvements and business growth initiatives.

Skills

Defined Benefit pensions

Leadership

Client relationships

Project management

Communication

Job description

We're seeking an experienced pensions professional to lead a portfolio of pension schemes, manage key client relationships and oversee a high-performing administration team.

The Role

• Lead the delivery of pension administration services across DB and trust-based schemes
• Manage client relationships, trustee meetings and service delivery
• Oversee workflow, projects, quality standards and SLAs
• Develop, coach and manage team members
• Provide technical guidance on pensions legislation and complex cases
• Support process improvements and business growth initiatives

About You

• Strong Defined Benefit pensions administration experience
• Excellent knowledge of pensions legislation and industry practices
• Proven leadership and people management skills
• Experience managing client relationships and projects
• Commercially aware with strong communication and organisational skills

Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications.

• If you know someone suitable for this role, share the word and through our referral scheme receive up to £250!