Pension Administrator

JR United Kingdom; West Midlands Combined Authority; Remote; GBP 30,000 - 40,000; Full time

Job summary

A leading pension firm in the UK is seeking a Remote Pension Administrator to enhance their team. Key responsibilities include processing member queries and valuations, handling policy amendments, and ensuring compliance with SLAs. Ideal candidates will possess strong pension administration experience and excellent communication skills.

Qualifications

• Pension administration experience, particularly with DB pension schemes.
• Strong numeracy and data inputting skills.
• Ability to work under pressure and towards tight deadlines.

Responsibilities

• Processing Change of Address and providing valuations and projections.
• Answering member queries and identifying risks and complaints.
• General policy amendments and corrections.

Skills

Numeracy

Attention to detail

Communication skills

Data inputting

Problem-solving

Education

Experience with DB pension schemes

Tools

Microsoft Word

Microsoft Outlook

Microsoft Teams

Job description

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One of the UK’s leading pension firms are looking to recruit a Remote Pension Administrator to join their team.

What you’ll be doing:

• Processing Change of Address etc
• Providing Valuations, Quotations and Projections
• General Policy Amendments / Corrections
• Answering member queries within the agreed SLA targets across multiple communication channels (including telephone).
• Identifying and reporting risks, complaints, and breaches immediately / within deadlines

Experience needed;

• Pension administration experience, particularly with DB pension schemes.
• Experience with calculations, payments and authorising work.
• Excellent numeracy and data inputting skills.
• Computer literate with experience using IT systems (Word, Outlook, Teams).
• Excellent accuracy, attention to detail and quality management skills.
• Strong communication skills, including written communication skills in a variety of communication channels.
• Ability to work under pressure and towards tight deadlines.

If you think you have the skills required and would like to apply, please submit your CV or contact Jessica Wiggins at BRUIN Financial.