Pension Administrator

JR United Kingdom; Guildford; Remote; GBP 30,000 - 40,000; Full time

Job summary

A leading UK pension firm is seeking a Remote Pension Administrator to handle various administrative tasks, including processing changes and answering member queries. The ideal candidate will have experience in DB pension schemes and strong communication and numerical skills, contributing to the team's efficiency in addressing client needs.

Qualifications

• Experience in pension administration, particularly with DB schemes.
• Strong accuracy and attention to detail required.
• Ability to communicate effectively across various channels.

Responsibilities

• Processing change of address and member queries.
• Providing valuations and projections.
• Identifying and reporting risks and breaches.

Skills

Pension administration

Numeracy

Data inputting

Attention to detail

Communication

Tools

Word

Outlook

Teams

Job description

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One of the UK’s leading pension firms are looking to recruit a Remote Pension Administrator to join their team.

What you’ll be doing:

• Processing Change of Address etc
• Providing Valuations, Quotations and Projections
• General Policy Amendments / Corrections
• Answering member queries within the agreed SLA targets across multiple communication channels (including telephone).
• Identifying and reporting risks, complaints, and breaches immediately / within deadlines

Experience needed;

• Pension administration experience, particularly with DB pension schemes.
• Experience with calculations, payments and authorising work.
• Excellent numeracy and data inputting skills.
• Computer literate with experience using IT systems (Word, Outlook, Teams).
• Excellent accuracy, attention to detail and quality management skills.
• Strong communication skills, including written communication skills in a variety of communication channels.
• Ability to work under pressure and towards tight deadlines.

If you think you have the skills required and would like to apply, please submit your CV or contact Jessica Wiggins at BRUIN Financial.