Pension Administrator

JR United Kingdom; Newport; Remote; GBP 25,000 - 35,000; Full time

Job summary

A leading pension firm in the UK is seeking a Remote Pension Administrator to manage client policies efficiently. The role involves processing changes, answering queries, and ensuring accuracy in administration tasks. The ideal candidate will have strong pension administration experience, particularly with defined benefit schemes, and excellent communication skills to engage effectively with members.

Qualifications

• Pension administration experience, particularly with DB pension schemes.
• Experience with calculations, payments, and authorising work.
• Excellent accuracy, attention to detail skills.

Responsibilities

• Processing Change of Address and other policy amendments.
• Providing Valuations, Quotations, and Projections.
• Answering member queries within agreed SLA targets.

Skills

Numeracy

Data Inputting

Attention to Detail

Communication

Tools

Word

Outlook

Teams

Job description

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One of the UK’s leading pension firms are looking to recruit a Remote Pension Administrator to join their team.

What you’ll be doing:

• Processing Change of Address etc
• Providing Valuations, Quotations and Projections
• General Policy Amendments / Corrections
• Answering member queries within the agreed SLA targets across multiple communication channels (including telephone).
• Identifying and reporting risks, complaints, and breaches immediately / within deadlines

Experience needed;

• Pension administration experience, particularly with DB pension schemes.
• Experience with calculations, payments and authorising work.
• Excellent numeracy and data inputting skills.
• Computer literate with experience using IT systems (Word, Outlook, Teams).
• Excellent accuracy, attention to detail and quality management skills.
• Strong communication skills, including written communication skills in a variety of communication channels.
• Ability to work under pressure and towards tight deadlines.

If you think you have the skills required and would like to apply, please submit your CV or contact Jessica Wiggins at BRUIN Financial.