Peloton Expert (Part-Time) - UK Studio London

Peloton; Greater London; On-site; GBP 12,000 - 15,000; Part time

Job summary

Peloton is seeking an in-store Expert in London to deliver exceptional member experiences in our retail locations. This 24-hour-per-week role requires weekend availability and a passion for fitness and technology.

You will educate visitors on Peloton products and content, create personalized solutions, and close sales while representing the brand with enthusiasm. Reporting to a Store Manager, you will stay current with product offerings, support inventory, merchandising, and participate in

Qualifications

• Sales or customer service experience in a retail environment.
• Strong communication and listening skills.
• Ability to create immersive customer experiences.
• Flexible schedule including evenings, weekends and holidays.
• Passion for health and wellness.

Responsibilities

• Provide excellent service and solutions to Members.
• Stay current with Peloton products, features, and content.
• Help customers find the right product fit.
• Meet or exceed performance goals.
• Support store activities: inventory, merchandising, marketing.
• Engage in cross-department initiatives and events.

Skills

Sales experience

Customer service

Communication

Flexible schedule

Team player

Job description

**ABOUT THE ROLE

**this role will be 24hrs per week and must have weekend availability

As a the company Expert, you are passionate about fitness, technology, and all things the company. Reporting to a Store Manager, you provide excellent in-store experiences and sales support within our retail stores. You educate visitors on the portfolio of the company products and content, creating meaningful interactions, customized solutions, and closing sales. You are proud to represent the company and find great satisfaction in helping others become the company Members!

YOUR DAILY IMPACT AT the company

• Provide excellent service and solutions to all current and future Members
• Stay current with new products, features, and content
• Help customers find the right product fit for their needs
• Meet or exceed established performance goals
• Contribute to all store activities, including inventory management, merchandising, marketing, and other duties as assigned
• Engage in cross departmental initiatives that may include Commercial, Third Party Retail, Corporate Wellness, community events, and Member Support

YOU BRING TO the company

• You are approachable, a good listener, and empathetic
• You have sales, service, or fitness experience in a customer-centric environment
• You have the ability to create immersive customer experiences
• Strong verbal and written communication skills
• You are ambitious, hardworking and team-oriented
• You are flexible with your schedule, including the ability to work evenings, weekends, and holidays
• Passion for health and wellness

#LI-CM1#LI-Onsite

ABOUT the company:

the company (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, the company brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, the company has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.onepeloton.com.

the company is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at the company, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. If you would like to request any accommodations from application through to interview, please email: [e-mail].

At the company, we embrace technology, including AI, to enhance productivity and accelerate innovation in the work we do for our members. However, in our hiring process, our priority remains in getting to know you and your unique qualifications. To ensure a fair and equitable process, we do not permit the use of AI tools during any stage of the application and interview process. In considering you as an applicant, we want to understand your skills, experiences, and motivations without mediation through an AI system. We also want to directly assess your communication skills without the use of an AI tool.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance, as applicable to applicants applying for positions in these jurisdictions.