Peer Support Apprentice (North & Central London)

Recovery Focus; Greater London; Sur place; GBP 15 000 - 19 000; Temps partiel

Avantages offerts par ce poste

27 days annual leave

Pension scheme with employer contrib.

Life assurance (3× salary)

Enhanced sick pay

Birthday leave

Résumé du poste

Waythrough in London is offering five Peer Support Apprenticeships in North and Central London for individuals with lived experience to support vulnerable people facing mental health challenges, substance misuse or learning disabilities. You will work toward a recognised Health & Social Care qualification as you grow in a supportive charity environment.

The role is London-based with a base to be agreed on offer and may involve travel to local delivery sites.

Qualifications

• GCSE Maths and English (or equivalent). If not, you must be willing to work toward passing Functional Skills in both alongside the apprenticeship.
• A willingness to complete a minimum Level 2 qualification in Health & Social Care.
• Personal lived experience of mental health issues and/or the criminal justice system (preferred).
• Good IT skills, including confidence using Microsoft Office programmes.
• A full UK driving licence and access to a vehicle (preferred but not essential).

Responsabilités

• Meeting individuals one-to-one or multi-agency to provide tailored care and support aligned with their care plan.
• Contributing to client care planning and risk management alongside Criminal Justice colleagues.
• Working directly with police, probation officers, and youth offending teams in custody, court, and community environments.
• Supporting clients in community settings or in their homes, promoting engagement with appropriate services while following lone working guidance.
• Acting as a point of contact for individuals seeking support.
• Working collaboratively within a multi-disciplinary team and championing the value of lived experience.
• Building positive, supportive relationships with clients to help them access services that improve their physical and mental wellbeing.
• Providing emotional support, engagement, and guidance to service users and their families/carers on relevant community support services.
• Recording service information accurately and within agreed timescales.
• Attending an education setting one day per week to work toward a recognised qualification.

Connaissances

GCSE Maths

GCSE English

Functional Skills

Microsoft Office

Driving licence

Formation

Health & Social Care Level 2

Outils

None

Description du poste

Peer Support Apprentice

Location: North and Central London
Working Hours: 30 hours
Contract Type: Apprentice
Salary: £10 per hour

The role is London-based, with your main base agreed on offer and potential travel across local delivery sites.

We have an exciting opportunity for five individuals who are passionate about helping others to join our team as a Peer Support Apprentice in the North and Central London area.

This role is ideal for someone looking to use their lived experience to support vulnerable individuals affected by mental health challenges, substance misuse, or learning disabilities, while working toward a recognised Health & Social Care qualification to enhance future career prospects.

What You’ll Be Doing

• Meeting individuals on a one-to-one or multi-agency basis to provide tailored care and support aligned with their care plan.
• Contributing to client care planning and risk management alongside Criminal Justice colleagues.
• Working directly with police, probation officers, and youth offending teams in custody, court, and community environments.
• Supporting clients in community settings or in their homes, promoting engagement with appropriate services while following lone working guidance.
• Acting as a point of contact for individuals seeking support.
• Working collaboratively within a multi-disciplinary team and championing the value of lived experience.
• Building positive, supportive relationships with clients to help them access services that improve their physical and mental wellbeing.
• Providing emotional support, engagement, and guidance to service users and their families/carers on relevant community support services.
• Recording service information accurately and within agreed timescales.
• Attending an education setting one day per week to work toward a recognised qualification.

About You

• GCSE Maths and English (or equivalent). If not, you must be willing to work toward passing Functional Skills in both alongside the apprenticeship.
• A willingness to complete a minimum Level 2 qualification in Health & Social Care.
• Personal lived experience of mental health issues and/or the criminal justice system (preferred, as we value the unique insight this brings to the role).
• Good IT skills, including confidence using Microsoft Office programmes.
• A full UK driving licence and access to a vehicle (preferred but not essential).

Why Join Us?

A supportive, inclusive team that values your lived experience. Opportunities to grow and progress within a rewarding sector. The chance to make a real impact on the lives of vulnerable people across North and Central London.

About Waythrough

Formed in 2024 through the merger of Humankind and Richmond Fellowship, Waythrough is now one of the largest mental health and social support charities in England. With 3,500 staff and volunteers across more than 200 services, we help people to live full, meaningful lives. Some roles may still appear under our legacy brands (Humankind, Richmond Fellowship, Aquarius) while we complete our integration — but wherever you join us, you’ll be part of one supportive team, sharing one purpose.

Inclusion and Accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities — especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: [e-mail].

Benefits

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family-friendly pay
• Birthday leave and the option to buy up to 5 extra days’ annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long service awards via our Way to Go and Aspirations portals
• £500 Recommend a Friend bonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year

Closing Date: 2026-10-22