Peer Research Coordinator

Shelter Cymru; Wales; Hybrid; GBP 17,000 - 28,000; Part time

Benefits offered by this job

Hybrid working

Employee Assistance Programme

Contributory pension

Wellbeing days

Job summary

Shelter Cymru is seeking a Peer Research Coordinator to support a team researching homelessness and housing issues, rooted in lived experience. You will act as the main contact for Peer Researchers, marketing the team’s work and coordinating recruitment and onboarding.

The role sits within the Fight for Home initiative and partners with policy and campaigns staff. The position is part-time, 21 hours per week, with hybrid working and a comprehensive benefits package.

Qualifications

• Experience coordinating peer researchers or volunteers.
• Experience with qualitative and quantitative research methods is preferred.
• Strong report writing and public speaking skills are required.

Responsibilities

• Support Peer Researchers on a day-to-day basis.
• Recruit and onboard new Peer Researchers.
• Coordinate with Campaigns/Policy teams to promote and integrate research activities.

Skills

Peer research coordination

Qualitative & quantitative research

Report writing

Public speaking

Job description

Peer Research Coordinator

Location: Pan Wales

Salary: £28,419 per annum (pro rata) - £17,051pa

Contract: Permanent

Hours: 21hrs per week

Closing date: 10am - 2 November 2026

Interview date: 13 November 2026

Document links: Job description: SC828 Peer Research Support Coordinator Oct 26.doc Application form: Application Form July 25.docx

Job Introduction

Shelter Cymru is seeking an experienced and empathetic individual to take on the role of Peer Research Coordinator. This role sits at the heart of the Fight for Home, and is vital in helping us ensure that the work we do to tackle the root causes of the housing emergency is rooted in lived experience of homelessness and other housing issues.

The Peer Research Team is a well established function at Shelter Cymru, and is made up of a number of individuals who support our work on casual contracts. As a Team they undertake a range of activities including both qualitative and quantitative research as well as report writing and public speaking.

The Peer Research Coordinator acts as the primary point of contact for Peer Researchers with Shelter Cymru as an organisation. This includes supporting them on a day-to-day basis, marketing the work of the team, recruiting and onboarding new members and other activity that may arise.

The role works closely with the wider Shelter Cymru Campaigns Team and particularly the staff in policy, research and public affairs.

This is offered as a part-time role at 21 hours per week.

Benefits

Time off

• 29 days annual leave plus 2 Shelter Cymru days and public holidays (pro-rata for part-time staff and those joining part-way through the year).
• 3 paid wellbeing days (pro rata for part time staff)
• Paid Carers and Compassionate leave

Wellbeing

• 35 hour working week for full time equivalent employees.
• Hybrid working - We are developing a flexible and hybrid working approach for all staff, with a minimum of 1 day per week working in the office and have offices across Wales (Cardiff, Swansea, Rhyl, Felinheli and Wrexham) and employees are provided with an office base.
• Workplace counselling - frontline workers have access to bi-monthly peer support and reflective practice groups, facilitated by a counsellor. Frontline Workers can also access 121 counselling sessions.
• Employee Assistance Programme to help staff to deal with personal problems that might impact on work performance, health and wellbeing. The programme offers a wide range of support, including online resources, counselling, legal & financial support and referral services.

Financial

• Shelter Cymru operates a contributory pension scheme - employer contribution 4.25% and 5% employee contribution.
• Pension Salary Exchange
• Non-contributory group life assurance scheme (up to two times annual salary)
• Enhanced maternity, paternity, shared parental and adoption pay
• Enhanced sick pay scheme.
• Contribution to Christmas party.
• Access to the Blue Light Scheme via Blue Light Card Homelessness Discounts
• Access to Charity worker discounts via https://www.charityworkerdiscounts.com/

About us

We are delighted that you are considering joining the team at Shelter Cymru.

We understand the devastating impact that the housing emergency causes and every day we work alongside people to deal with the damaging effect it has on their lives.

We currently employ a paid workforce of over 100 people across Wales and an increasing number of volunteers. With the types of services and support we offer and our campaigning and lobbying agenda, our job roles present challenging and rewarding careers and volunteering opportunities.

You will find people throughout Shelter Cymru believe passionately in what they do, have an appreciation of our beliefs and values, and a desire to make a difference. We believe that home is everything, and we never give up.

People feel that working for Shelter Cymru is more than just a job, they are part of a close knit team that provides help to those that need it, and is constantly striving to effect change.

So come and join the fight for home and become part of the Shelter Cymru team!

Shelter Cymru offers a high level of support, a welcoming work environment and an excellent package of benefits - for further details of the key benefits available please visit the recruitment page of our website

Shelter Cymru recruits based on merit and wants a workforce that reflects the diversity of individuals in housing need. We particularly welcome applications from Black, Asian and Minority Ethnic people who are currently under-represented within our workforce.