PCS Service Sales Leader, UKI

GE HealthCare Voluson Ultrasound; Darlington; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading global medical technology company is seeking a Service Sales Manager to drive service sales strategy and growth in the UKI region. The role involves managing sales revenue, leading a team, and collaborating closely with equipment leads to develop attractive service offerings. Ideal candidates will have extensive sales leadership experience and a strong background in the healthcare industry.

Qualifications

• Extensive successful sales leadership experience.
• Significant experience in the healthcare industry.
• Strong organizational knowledge and leadership of large multicultural teams.

Responsibilities

• Manage overall PCS service sales revenue to meet financial commitments.
• Lead the PCS service accessories sales team and coach them.
• Drive and implement critical business initiatives for growth.

Skills

Sales Leadership

Strategic Thinking

Collaboration

Compliance

Organizational Knowledge

Education

Experience in Healthcare Industry

Job description

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Job Description Summary

The UKI PCS Service Sales Manager is responsible for developing and executing the service sales strategy and driving top-line growth for the PCS Service business in UKI. Customer facing staff responsible for winning business Impacts approaches, projects and programs in the functional area or affected business organization and ways of working. Impacts quality, efficiency and effectiveness of own team. Guided by commercial practices and policies that may be shaped by the role. Has significant control/influence over commercial priorities. There is moderate autonomy within the role to enter into/execute Commercial arrangements. High levels of Commercial judgement are required to achieve outcomes required.

Job Description Summary

The UKI PCS Service Sales Manager is responsible for developing and executing the service sales strategy and driving top-line growth for the PCS Service business in UKI. Customer facing staff responsible for winning business Impacts approaches, projects and programs in the functional area or affected business organization and ways of working. Impacts quality, efficiency and effectiveness of own team. Guided by commercial practices and policies that may be shaped by the role. Has significant control/influence over commercial priorities. There is moderate autonomy within the role to enter into/execute Commercial arrangements. High levels of Commercial judgement are required to achieve outcomes required.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Responsibilities

Job Description

• Manage overall PCS service sales revenue (contract and non-contract revenue) to ensure Service organization meets its financial commitments to the business.
• Lead the PCS service % accessories sales team & coach them to deliver and have high engagement.
• Be a servant leader enabling your team to grow and develop setting meaningful and achievable priorities.
• Leading and cultivating a culture of GE Values, Integrity and Teamwork.
• Ensure optimal Sales coverage in each region with regular reviews of performance against set targets including Accessories targets.
• Accountable to achieve the quarterly and yearly PCS Service sales & margin targets as well as timely and accurate forecasting and yearly business planning cycles.
• Partner with the PCS equipment leads on developing attractive, value-added service offerings at point of sales (POS) along with an upgrade strategy on Installed Base (IB).
• Work in close collaboration with Equipment & Services GMs to support market share growth across UKI PCS.
• Identify business opportunities to increase capture rate and maximize PCS service sales revenues.
• Facilitate effective communication & trustful collaboration within the Zone/Product matrix organization.
• Work hand in hand with the rest of the services organization to create value added contract offerings, drive profitability and leverage Field Engineers (FEs) to increase GEHC’s capture rate.
• Drive and implement the critical business initiatives to create growth and new markets.
• Effectively utilize key industry information and market knowledge to gain competitive advantage in the market.
• Build long-term relationships with customers; provide leadership/direction in crucial customer interfaces to promote Service offerings in UKI.
• Drive strategy and participate in negotiate national account services agreements.
• Lead and model teamwork in local account community teams between product and service teams.
• Recruit top talent leaders and successfully develop them for roles of increasing responsibility.
• Develop & implement NPI’s to enhance GEHC Service & Accessories presence in both public/private markets.
• Lead/Develop Training & Ecommerce platforms, enhancing offerings and go-to market strategies.
• Pricing management across contract and non-contract segments, maintaining margin targets whilst delivering value to our customers.
  
  

Qualifications

• Extensive successful sales leadership experience.
• Significant experience in healthcare industry.
• Structured and strategic thinking.
• Ability to influence and collaborate with senior level management team.
• Strongly compliance driven.
• Willingness and ability to travel.
• Strong organizational knowledge / leadership of large & multicultural teams.
• Experience across various healthcare markets.
• Understanding of GE Healthcare’s Services business, previous service or service sales experience.
  
  

Quality Specific Goals

• Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
• Complete all planned Quality & Compliance training within the defined deadlines.
• Identify and report any quality or compliance concerns and take immediate corrective action as required.
• Knowledge and understanding of all Global Privacy and Anti-Competition Policies (including but not limited to GE Healthcare HIPPA Guidelines, NEMA Regulations, etc.) and operates within them to ensure that no company policy or US / Int’l Law is broken.
• Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or US / Int’l Law is broken.
• Ownership of order and configuration quality at the point of entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs.
• Drive continuous simplification improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System.
  
  

Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Behaviors

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Total Rewards

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Additional Information

Relocation Assistance Provided: No

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Medical Equipment Manufacturing

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