PCN Pharmacy Technician: Medicines Optimisation Specialist

Cardiff and Vale University Health Board; Nuneaton; On-site; GBP 26,000 - 34,000; Full time

Job summary

Nexus MK PCN is seeking a Pharmacy Technician to support medicines optimisation and safe prescribing across five GP practices in the PCN. You will work within a multidisciplinary primary care team to support GPs, pharmacists, nurses, and other healthcare professionals to improve patient outcomes and efficiency in practice systems.

Experience in primary care or community pharmacy is desirable. You will be involved in repeat prescribing, medication reviews, medicine safety, and audits, with strong

Qualifications

• Experience in primary care, general practice, or community pharmacy.
• Good understanding of repeat prescribing systems.
• Knowledge of medicines optimisation and prescribing safety.
• Ability to work independently and as part of a multidisciplinary team.
• Excellent communication and organisational skills.
• ACT qualification (desirable).

Responsibilities

• Support repeat prescribing processes in line with local and national guidance.
• Carry out medication reviews under supervision of a clinical pharmacist or GP.
• Identify and resolve medicines-related issues (over/under-ordering, synchronization, adherence).
• Support medicines reconciliation after hospital discharge and clinic letters.
• Review and action prescribing tasks, queries, and workflows.
• Support cost-effective prescribing and medicines optimisation initiatives.
• Respond to medicines-related patient queries (phone, online, face-to-face).
• Support SMRs by gathering relevant information.
• Support long-term condition management through medicines optimisation.
• Promote safe use of medicines and provide basic medicines advice within scope.
• Support clinical audits related to prescribing and medicines safety.
• Identify and elevate medicines safety concerns (high-risk medicines).
• Support compliance with local, PCN, and national prescribing policies.
• Contribute to meeting PCN and practice QOF, IIF, and contractual requirements.
• Maintain accurate and timely documentation within patient records.
• Nexus MK PCN offices are based in Linford Wood Milton Keynes and cover 5 practices.

Skills

Repeat prescribing

Medication reviews

Medicines optimisation

Medicines reconciliation

Patient queries handling

Structured medication reviews

Multidisciplinary teamwork

IT literacy

ACT qualification

QOF/IIF knowledge

Tools

SystmOne

Job description

Nexus MK PCN is seeking a Pharmacy Technician to support medicines optimisation and safe prescribing across five GP practices in the PCN. You will work within a multidisciplinary primary care team to support GPs, pharmacists, nurses, and other healthcare professionals to improve patient outcomes and efficiency in practice systems.

Experience in primary care or community pharmacy is desirable. You will be involved in repeat prescribing, medication reviews, medicine safety, and audits, with strong