PCN Pharmacy Technician

NHS Jobs; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

Birmingham Community Healthcare NHS Foundation Trust seeks an experienced Practice Pharmacist to support safe and cost‑effective use of medicines within the practice. Responsibilities include repeat prescribing, medicines reconciliation after discharge, and medicine reviews to optimise treatment and adherence.

You will respond to prescription queries, monitor high‑risk medicines, advise patients and carers, and work with GPs and hospital teams to ensure continuity of care.

Qualifications

• Maintain GPhC registration and undertake CPD.
• Experience in community or practice pharmacy is desirable.

Responsibilities

• Support safe, cost-efficient use of medicines across the practice.
• Process and manage repeat prescription requests.
• Support medicines reconciliation after hospital discharge.
• Assist with medication reviews and adherence.
• Respond to routine prescription queries.
• Identify and escalate medication-related risks.
• Communicate with patients and carers about medicines.
• Undertake searches, audits and reviews for patient monitoring.
• Reduce medicines waste and improve prescribing efficiency.
• Collaborate with GPs, pharmacists and hospital teams.
• Maintain accurate, confidential patient records.

Skills

Repeat prescribing

Medicines reconciliation

Medicines optimisation

Prescription queries

Medicines safety

Patient communication

Audits & reviews

Liaison with healthcare pro.

Education

GPhC registration

Tools

Clinical systems

Job description

Main Duties and Responsibilities The postholder will work alongside the Practice Pharmacist and wider practice team to support the safe, effective and cost-efficient use of medicines across the practice. Responsibilities will include: Repeat prescribing: Process and manage repeat prescription requests in accordance with practice policies, agreed protocols and prescribing procedures, identifying and escalating discrepancies or concerns. Medicines reconciliation: Support medicines reconciliation following hospital discharge, transfers of care and other relevant changes to a patient's medication. Medicines optimisation: Assist with medication reviews, ensuring patients receive appropriate medicines and identifying opportunities to improve treatment and adherence. Prescription queries: Respond to routine medication-related queries within the scope of the role and refer clinical concerns to the Practice Pharmacist or an appropriate prescriber. Medicines safety: Support the identification and management of medication-related risks, including high-risk medicines, drug interactions, contraindications and overdue monitoring, escalating concerns appropriately. Patient support: Communicate with patients and carers regarding medicines, prescription processes and medication-related issues, providing information within professional competence. Prescribing support: Undertake relevant searches, audits and reviews to identify patients requiring medication reviews, monitoring or follow-up. Reducing medicines waste: Identify opportunities to reduce unnecessary prescribing and medicines waste, supporting the efficient use of NHS resources. Liaison and coordination: Work collaboratively with GPs, pharmacists, practice staff, community pharmacies, hospital teams and other healthcare professionals to support continuity of care. Clinical systems and records: Maintain accurate, timely and confidential patient records, ensuring medication information is updated appropriately on clinical systems. Policies and procedures: Work in accordance with practice protocols, prescribing guidance, medicines management policies and relevant professional standards. Quality improvement: Contribute to prescribing audits, service reviews and initiatives to improve medicines safety, prescribing quality and patient outcomes. Professional development: Maintain GPhC registration, undertake relevant training and continuing professional development, and work within the limits of professional competence. General Responsibilities The postholder will: Maintain patient confidentiality and comply with data protection requirements at all times. Adhere to infection prevention and control, health and safety, safeguarding and other relevant practice policies. Communicate professionally and effectively with patients, colleagues and external healthcare providers. Recognise the limits of their knowledge and competence and seek advice or escalate concerns when necessary. Participate in team meetings, training and service development activities as required. Undertake other reasonable duties appropriate to the role and level of responsibility.

Birmingham Community Healthcare NHS foundation Trust