Senior Pharmacy Technician

Haringey GP Group; Greater London; Hybrid; GBP 26,000 - 36,000; Full time

Job summary

Haringey GP Federation is seeking a qualified pharmacy technician to support clinical pharmacists within GP practices across the borough. You will help optimise medicines, improve prescribing, and promote safe, cost-effective care for patients.

Working as part of a PCN multi-disciplinary team, you will engage in medicines reviews, repeat dispensing initiatives, and online ordering, ensuring high standards of patient safety and service development.

Qualifications

• Qualified and registered pharmacy technician in primary care or related setting.
• Experience supporting clinical pharmacists within GP or primary care networks.
• Understanding of medicines optimisation and prescribing safety.
• Ability to work collaboratively in a multi-disciplinary team.

Responsibilities

• Undertake patient-facing roles to ensure safe and effective medicine use.
• Support patients with medicines optimisation and repeat dispensing.
• Assist with audits and monitoring for high-risk medicines.
• Collaborate with clinical pharmacists and GP teams to improve prescribing.
• Provide training on safe handling of medicines and EPS onboarding.
• Contribute to antimicrobial stewardship and local quality initiatives.

Skills

Primary care pharmacy experience

Excellent communication skills

Interpersonal and negotiating skills

Motivational interviewing

Education

BTEC/NVQ level 3 or equivalent in pharmaceutical sciences

Completion of CPPE primary care pathway

Tools

EPS (Electronic Prescription Service)

Job description

Clinical Pharmacy in General Practice is part of an excitingprogramme of transformation to develop a new model of care which addresses ourambition to deliver person-centred, coordinated care across the borough.

The clinical pharmacy in general practice model is supportedby the direction of national policy including the Five Year Forward View and GPForward View where there is a need to better utilise the role of pharmacywithin primary care to pro- actively help patients stay safe and well and outof hospital as well as helping to reduce the demands on general practice.

Main duties of the job

Pharmacy technicians play an important role incomplementing clinical pharmacists, community pharmacists and other members ofthe PCN multi-disciplinary team.

Pharmacy technicians will be working to ensureeffective and efficient use of medicines.

Pharmacy technicians core role responsibilitieswill cover clinical, and technical and administrative categories.

The purpose of the role is to lead improvementsto maximise safe, cost effective best practice in prescribing to improve thequality of patient care.

The post holder will help patients to get thebest from their medicines by switching medications to agreed and approvedprotocols, improving repeat prescribing processes in General Practice,including promotion of repeat dispensing and online ordering, minimisingclinical risk and aiming to reduce wasted medicines.

In addition, the post holder will be responsiblefor encouraging the development of better understanding of the principles ofmedicines optimisation for patients with long term conditions and polypharmacy throughoutthe practice teams and promoting good practice in line with therapeuticdevelopments.

This will involve assisting the PCN in achievingnational requirements, NICE implementation and utilisation of medicinesoptimisation initiatives.

About us

Haringey GP Federation is a dynamic and growing organisation working in partnership with GP practices across the diverse borough of Haringey, north London.

Our role is to support and enable general practice by developing and delivering services that complement core GP work, creating opportunities for shared learning and innovation, and helping practices respond to the evolving needs of patients and the wider health system.

We work in close partnership with practices, clinicians and system partners to co-design services, pilot new approaches, and build capacity across primary care. Through clinical programmes, workforce development and operational support, our aim is to add value in ways that are practical, respectful and aligned with the priorities of our member practices. Were proud of the strong relationships we've built across the health and care system grounded in mutual respect, shared goals, and a commitment to delivering excellent care together.

Our work has been recognised nationally, including commendations at the HSJ Awards for our leadership and service delivery.

We are a Disability Confident Committed employer and welcome applications from disabled people and those with long-term health conditions. We are committed to making reasonable adjustments throughout the recruitment process.

Job responsibilities

Undertake patient facing and patient supportingroles to ensure effective medicines use, through shared decision-makingconversations with patients and physical assessment where applicable.

Responding topatients questions both face to face and over the phone, referring problems orqueries to the pharmacist / GP if needed.

Carry out medicines optimisation tasks includingeffective medicine administration (e.g. checking inhaler technique), supportingmedication reviews and medicines reconciliation and long term condition reviews.Where required, utilise consultation skills to work in partnership withpatients to ensure they use their medicines effectively.

Participatingin medication audits, paying particular attention to patients who areprescribed high-risk drugs and ensuring timely and effective monitoring is inplace.

Reviewingclinical correspondence (including discharges and clinical letters) and makingthe appropriate medication changes and arranging appropriate follow up.

As determined by the PCN, support medicationreviews and medicines reconciliation for new care home patients andsynchronising medicines for patient transfers between care settings, linkingwith local community pharmacies.

Participate in locally comissioned services orlocally enhanced services as deemed appropriate by your line manager,supervisor or lead pharmacist.

Support the Clinical Pharmacists in conducting StructureMedication Reviews (SMR) and i.e. organise necessary monitoring tests prior toSMR and conduct level 1-3 medication reviews, identify concerns the patient mayhave such as compliance issues.

Provide expertise to address both the publichealth and social care needs of patients, including lifestyle advice, serviceinformation, and help in tackling local health inequalities.

Manage shared care protocols and liaise withClinical Pharmacists for more complex patients.

Support initiatives for antimicrobialstewardship to reduce inappropriate antibiotic prescribing locally or otherquality improvement initiatives.

Support the PCN multi-disciplinary team toensure efficient medicines optimisation processes are being followed.

Implement efficient ordering and returnprocesses and reducing medication wastage.

Provide training and support on the legal, safeand secure handling of medicines, including the implementation of theElectronic Prescription Service (EPS).

Providingadvice and information to GPs, staff, and patients to support the improvementof prescribing safety, quality, cost-effectiveness, and the appropriate use ofmedicines to get the best outcomes for patients.

Promotion of Electronic Repeat Dispensing (eRD)and online ordering

Develop relationships with other pharmacyprofessionals and members of the multi-disciplinary team to support integrationacross health and social care including primary care, community pharmacy,secondary care and mental health.

Support practice reception teams in streaminggeneral prescription requests, so as to allow GPs and clinical pharmacists toreview the more clinically complex requests.

Support the implementation of nationalprescribing policies and guidance within GP practices, care homes and otherprimary care settings

Support the PCN to deliver on (but not limitedto): cost saving exercises, QOF and locally commissioned enhanced services.

Support the PCN in reviewing and developingpractice policies for CQC requirements

Person Specification

Professional Registration

• Registration with General Pharmaceutical Council
• Evidence of continued professional development (CPD)

Qualifications

• BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
• Completion of CPPE primary care pathway

Knowledge and skills

• Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy
• An appreciation of the nature of GPs and general practice, primary care networks and the GP contract 2020-2021
• Awareness of systems to support management of patients in a primary care setting, delivering pharmaceutical input and support in the context of pathways of care and the business of the organisation(s)
• An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for improving prescribing.
• Excellent interpersonal, influencing and negotiating skills
• Excellent written and verbal communication skills
• Experience of motivational interviewing and excellent patient medication counselling skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.