PCN Operations & Workforce Lead

Allscreens Nationwide Ltd; Chinnor; On-site; GBP 60,000 - 90,000; Full time

Job summary

Allscreens Nationwide Ltd. seeks an Operations and Workforce Lead for Phoenix Health PCN to coordinate operational delivery, workforce planning, and performance reporting across PCN services and programmes.

The role focuses on implementing PCN priorities, developing efficient systems, and supporting recruitment, onboarding and workforce development within practices. Strong stakeholder management and data analysis are essential.

Qualifications

• Experience in healthcare, primary care or NHS settings.
• Experience in workforce planning or operational management.
• Strong project management and organisational skills.
• Excellent communication and stakeholder management skills.
• Ability to analyse and interpret performance data.

Responsibilities

• Coordinate the operational delivery of PCN services and programmes.
• Support the implementation of PCN priorities and strategic objectives.
• Develop and maintain effective systems and processes to improve efficiency across the network.
• Monitor progress against agreed work plans and objectives.
• Identify operational risks and escalate issues appropriately.
• Support service development and quality improvement initiatives across member practices.
• Lead workforce planning activities across the PCN and deployment of ARRS-funded roles.
• Monitor workforce capacity, utilisation and productivity.
• Support recruitment, onboarding and retention initiatives.
• Work with practices to identify workforce gaps and opportunities for service improvement.
• Develop workforce reports and recommendations to inform decision-making.
• Support workforce development and training programmes.
• Analyse data to inform decision-making and reporting.
• Promote a culture of continuous improvement across the network.

Job description

Allscreens Nationwide Ltd. seeks an Operations and Workforce Lead for Phoenix Health PCN to coordinate operational delivery, workforce planning, and performance reporting across PCN services and programmes.

The role focuses on implementing PCN priorities, developing efficient systems, and supporting recruitment, onboarding and workforce development within practices. Strong stakeholder management and data analysis are essential.