PCN and Neighbourhood Development Manager

Norfolk Primary Care C.I.C.; Broadland; Remote; GBP 42,000 - 55,000; Full time

Benefits offered by this job

NHS pension scheme

NHS discounts

First Bus travel discounts

Job summary

Norfolk Primary Care Ltd is recruiting a PCN and Neighbourhood Development Manager to join the NPCN Team. You will help deliver PCN services, manage budgets and drive neighbourhood working across Broadland and surrounding areas.

The role requires experience within NHS or public sector settings, strong leadership, governance capabilities and the ability to work flexibly across sites, including Home or remote working. A full UK driving license is essential.

Qualifications

• Experience working with NHS/public sector settings.
• Experience with PCN networks or neighbourhood development desirable.
• Full UK driving license.

Responsibilities

• Support PCN delivery and contract management including DES matters.
• Assist with governance, agendas, notes and data management for PCNs.
• Act as line manager for ARRS staff and provide day-to-day support.
• Promote engagement and clear communication with Clinical Directors and GP practices.
• Develop neighbourhood working and support system transitions in line with NHS 10 Year Plan.

Skills

Communication

Stakeholder management

Project coordination

Negotiation

Organisational skills

Confidentiality

Tools

Driving license

Job description

PCN and Neighbourhood Development Manager

Unfortunately NPC does not hold a license for Visa Sponsorship and cannot progress any applications for candidates without the right to work in the UK.

Hours: 37.5 hours per week

Location:Reed House, Peachman Way, Broadland BusinessPark, Norwich, NR7 0WF and Practices within Great Yarmouth and NorthernVillages PCN

Main duties of the job

NPCs PCN Team supports PCNs with the management of their PCNs and delivery of their contract, the Network Contract DES, and setting the foundations to move into neighbourhood working. The Team provide a variety of support, including but not limited to: management, project, HR / personnel, compliance and financial. This post is a PCN and Neighbourhood Development Manager, who will be a member of NPCs PCN Team and will be jointly responsible for the delivery of NPCs PCN services.

The post holder will support with management of the PCNs and transition Networks into the new neighbourhood ways of working as per the NHS 10 year plan, providing managerial, analytical and development support. This post requires a flexible can-do attitude with adaptability, a responsive, positive approach to change, and attention to detail.

About us

Norfolk Primary Care Ltd is a Community Interest Company. It was established to:

• Support and strengthen primary care and to promote and assist practices to improve quality by working with and on behalf of primary care in Norfolk.
• Help with challenges identified by practices workload, GP recruitment, sharing best practice.
• Recognise the changing nature of primary care and assist to ensure that the right level of service is provided to address the needs of the local population.
• Provide benefit to patients of primary care, the clinicians and administrators who work in it and practice organisations in Norfolk.
• Work within health systems to provide patient care in innovative and solution-focused ways.
• We offer successful candidates a supportive working environment, competitive salary, excellent working conditions and the benefits of the NHS pension scheme. Other benefits include access to NHS discounts and discounted First Bus travel.

If you are interested in working in an organisation committed to a culture of professionalism, growth, integrity, positivity and kindness then we would love to hear from you.

Job responsibilities

The key responsibilities of the role are asfollows:

• To have a good understanding of the PCN NetworkContract DES, and to be able to support PCNs with their delivery of thiscontract, including key areas such as Enhanced Access and ARRS staff rules.
• To understand and support PCNs with managingtheir budgets, including DES monies, ARRS funding, and additional payments,such as IIF.
• To provide governance and administrative supportto the PCNs. This will include preparing meeting agendas and associated papers,taking notes, updating action logs, and managing PCN data.
• To act as a point of contact for allocated PCNs.
• To act as a Line Manager for named ARRS staff,including both clinical and non-clinical staff. This will include providingday-to-day support, as well as being responsible for completing return to workand appraisals.
• To support all members of the PCN, and wider NPCTeams.
• To provide ongoing support to the ClinicalDirectors and GP practices within the PCNs, ensuring there is regularcommunication, that PCNs remain engaged, and that there is shared understandingof the PCNs goals.
• To work collaboratively with local systempartners. To manage and actively promote relationships with key stakeholders,including, but not limited to: provider organisations, VCSE and non-statutoryorganisations.
• To support with the management of contracts,including sub-contractors with providers, being responsible for regularprovider management review meetings.
• To oversee and manage the delivery of PCNspecific and the wider PCN / NPC Team projects.
• To assist with writing Expressions of Interest /bids.
• To assist with the review of and interpretationof data, to support the development of primary care at scale, and to aide PCNswith their delivery of Population Health Management work.
• To provide leadership in the design andimplementation of neighbourhood working, supporting system transition in linewith the Governments 10 Year NHS Plan.
• To act as a source of expertise for practices onneighbourhood development, including interpretation of guidance andimplementation of agreed ways of working.
• To work with practices within the networks toidentify areas of common concern or potential for collaborative working toimprove the resilience of general practice, sustain local services and supportrecruitment and retention of key members of the primary care workforce.
• To use knowledge of local and nationalstrategies and frameworks to further develop the work of the PCNs, seekingopportunities to gain additional funding to enhance the scope and pace ofdevelopment.

Skills and Abilities

• Ability to communicate complex and sensitive information effectively with a range of stakeholders at all levels by telephone, email and face to face.
• Ability to follow legal, ethical, professional and organisational policies/procedures and codes of conduct.
• Excellent interpersonal, influencing, negotiation skills and organisation skills.
• Ability to work under pressure and to meet deadlines.
• Ability to maintain confidentiality.
• Ability to use own initiative, discretion and sensitivity.
• Full driving license.

Experience

• An understanding of the background to and aims of current healthcare policy.
• Experience of working with or in the NHS or public sector.
• An understanding of the Network Contract DES and what this requires of practices / PCNs.
• Ability to understand specifications and to produce project proposals / plans.
• Experience of managing staff, both clinical and non-clinical.
• Experience of undertaking service improvement(s).
• An appreciation of the new NHS landscape including the relationship between individual providers, PCNs and commissioners.
• Experience of working in general practice.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Full-time,Flexible working,Home or remote working